Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 38,824 reviews
  • Rated 3 out of 5 stars

    My Best Buy Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift to me. I like the discounts. I don't like the annual fee. Used to be free to rack up points for certificates. Now this crap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great deal. II love electronics. I plan on using this for the term of the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have saved money by having this membership. Actually pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    trying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time to try it and hopefully it can work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Selectionll

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate who helped me buy my laptop was amazing and did a really good job at helping me make my selection. He was very informative. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership service and use it often.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have enjoyed the membership whenever I have any problems it's just a matter of calling or going into the store. The customer service has really been great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn’t notified about subscription

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not notified about my yearly subscription and they just charged my credit card with no warning now im stuck with a bill I can’t pay if I was notified about it before I would have cancelled it I also didn’t use the subscription for nothing I didn’t even know I had it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tried it out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a good service, not too many emails.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased HP laptop, my first. It is providing excellent service allowing me to replace my HP desktop because of not having room ffor te desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can have peace of mind knowing if you need to return an item if there is a problem longer than the original return time. It's worth having this extended service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BB Store!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team at the Cumming Best were awesome. From the front door greeter Jordan to John the GM to Bryce that helped with my sale. These folks were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the more expensive membership but was able to get one less expensive due to funds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB - my favorite toy store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB - my favorite toy store. Always get good service with a smile from those manning the front end. Just the right amount of help throughout the store (Sierra Vista, AZ). The BB staff doesn’t descend on you like a flock of pigeons, but they’re all around, so when you need help you don’t need to search for someone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price risk management tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provides important protection against potential price fluctuations around the holidays.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing this feedback regarding your My Best Buy Plus membership. Yes, any purchases made between Oct. 31, 2025 and Dec. 31, 2025 are eligible to be price matched if our price goes lower. If you need assistance, please reach out to us on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Fritz

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people to deal with. Would do it all over again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member Rewards

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership is rewarding. I was able to get a price match for my refrigerator! It was easy to do. I recommend everyone join.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only used it once but it went ok. everything seems to work ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership is Pretty Good!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yearly membership is just $49.99. For this you get free standard and 2-day shipping, exclusive member pricing on thousands of items, exclusive access to sales, events and products, plus extended 60-day return window on most products which is what sold me on getting this! It does auto-renews but you can always cancel it by going into your Best Buy account and manually cancel it. I recommend this if only for the 60-day return window which I have already mentioned!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get to take advantage of all the benefits as as should have this is the may reason for me to cancel but I can see other families benefits from this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership have agood price and have promotion

    I would recommend this to a friend