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Customer reviews

Rating 4.2 out of 5 stars with 40454 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 40,454 reviews
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to plan buy anything about phone tv or and kind of electronics i recommend best buy no.1 we offer a lot of sale and safe . And very easy transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great with this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has been useful and the geek squad coverage is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the services you are able to receive with having the membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is truly welcoming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal to be apart of a staff such as Best Buy. It feels like you’re apart of the Best Buy company with the deals, perks, and services they offer. Even without the paid membership, Best Buybhas always been one of my favorite companies to shop because of their hospitality and the membership increased the value of the customer with the deals offered to you. Don’t think twice with your decision because the membership pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been pretty good. Longer return window and free delivery/ install on our dryer has been worth the price. Hope to get some good deals out of it soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My impression

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working surprisingly well. I particularly like the 60 day return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little goes a long way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member Prices are so helpful! Especially as a photographer constantly buying SD cards

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A good backup for a senior citizen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a senior citizen and not tech savvy; I wanted to have some backup! The plan seemed reasonable and allowed me the comfort of knowing someone was there to help me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really interested to see what the membership brings. I hear you get special pricing and longer return windows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Salesperson suggested it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased it, hopefully it works out and it's value.There's value to it, then I'll keep it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good program - wish the discounts were more universal applied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I have this membership because now I have 60 days to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love my Best Buy membership it’s just like my sams club membership. It has all the rewards and perks you can think of. When you have the membership you can use the geek squad, you can also have a Best Buy card and make payments on the items you want to buy now but don’t want to spend all the money right away due to having bills like I do. Personally I would tell anyone to do the membership seeing as it’s only $50 but it is totally worth it in the end!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Difficult to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to get automatic discounts on equipment I purchased if it went on sale. My equipment went on sale, but I was not notified. I had to call customer service and go to two stores before I got my discount. I have to say a manager in the audio department at Best Buy in North Glenn was fabulous.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, while we do offer a Price Match Guarantee that allows you to request a lower price if items go on sale during the Return & Exchange period, this is not automatic and requires you to reach out to our customer service teams to request if you see the price go lower. We do not notify you of lowered prices from Best Buy or qualified competitors. Learn more about our Price Match Guarantee here: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I have bought IWatch pro which was damaged by FedEx during transportation I went to Best Buy at Roseville where I do reside I shared my problem with site manager she was so professional and skillful and treated me professionally and got my iwatch pro with in half an hour. Not because I got my watch but for the way treated me I gave 5 stars rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money if you're a regular user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the deals, including early access to Black Friday/ Cyber Monday, have closed to paid for themselves and I've only had it a couple months. Definitely recommend if you're doing some upgrading of home appliances (big and small) and tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy had my item priced at a lower price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership offers a price match in 60 days. I received a $200.00 credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the things this membership offers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the membership Price was awesome and the tv its self its beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value memebership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value! The team was so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership instantly paid for itself. I’m happy they suggested it

    I would recommend this to a friend