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Customer reviews

Rating 4.2 out of 5 stars with 38852 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 38,852 reviews
  • Rated 3 out of 5 stars

    Bryan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told by the salesperson that we could get get a return for our taxes on tax free weekend, but tvs do not apply. That was the main reason that we got $50 plan. We are disappointed that the info was inaccurate.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac works great, easy to use after having and PC for ever this was a nice switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy to have our membership! It is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great exclusive deals and overall savings, has saved me much money with large purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although within the standard price match period Best Buy matched their reduced price on a Washer/dryer set and I was able to take advantage of 24 month financing. Additionally Best Buy made the price match at a different location and city and it took about 15 minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership Reminders and Periodic Specials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised to receive this review. I forgot we had a membership. I wish I could have been reminded of it as I recently made a Best Buy purchase. If Best Buy were to take CAA's approach they would send our reminders and specials periodically.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Kevin! Thank you for your review of your My Best Buy plus membership. Your membership comes with fantastic advantages, such as free 2-day shipping, member-only prices on a huge selection, exclusive sales and product access, plus an extended 60-day return window on most items. To be sure you're all set to receive membership notifications, visit BestBuy.com or call us at (888) BEST-BUY or (888) 237-8289. You can also connect with us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Members benefits and more!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of membership is getting preferential treatment and better pricing on our purchases. We get the Geek Squad too. Having someone to talk to about our membership gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this Best Buy Membership is great to have. You can get discounts on some items that aren't available to non-members, and I really like the fact that you have a 60-day return period if you need more time to be sure you're happy with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very helpful and provided all the information regarding the Best Buy yearly membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we bought the membershipo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the cost. Coverage was fairly comprehensive for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides great advanced notifications of upcoming sales and discounts for members benefits.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many good deals for members. Return period is good and exchange period policy is also good.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for leaving us a review. It saddens us to hear that your recent experience with your membership was not a positive one. We have provided a link to the benefits your My Best Buy Plus has to offer below.

      https://www.bestbuy.com/site/best-buy-membership/best-buy-membership-plus/pcmcat1679669359180.c?id=pcmcat1679669359180&ref=212&loc=20644145195&utm_source=google&utm_medium=cpc&utm_campaign=20644145195&gclsrc=aw.ds&gad_source=1&gad_campaignid=20644145195&gbraid=0AAAAAD-ORIijkAErdThGnQKG46xZy0O_z&gclid=CjwKCAiAlfvIBhA6EiwAcErpyV1QRSaenyNajp1-9OqZfj9NiJOSROEUusqxMfu0LANnwirsBHNUaxoCLgUQAvD_BwE BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Hoping it’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not 100% sure on this yet. Have only had for a month. But, with the discount I got on my purchase, it immediately saved me money. Hope it works out as a positive purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reschedule the appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service representative was very professional and quick to answer all my questions and resolve the issue that I was calling for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has a lot of value I could go on and on but the perks are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I leve this program from inception ! It adds great value to your purchases and experience at Best Buy ! I have been a customer since day one ! Enjoy Fern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership. Justin is the MAN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perks for being a member. Justin was very helpful in getting this and my Card set up for a new fridge!! Thank you! Will be using this for life now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value has been told but I didn’t receive any of the benefits yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value foe electronic products. Best value on thousands of products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should be worth it at the end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined at the store and received a discount on my purchase which made it worthwhile

    I would recommend this to a friend