Customer Ratings & Reviews

I like it bc you get special treatment by being a member. Including deal notifications.

If you’re considering a Best Buy membership, here’s a breakdown of its pros and cons based on my experience: Pros 1. Exclusive Discounts: Members often get access to exclusive deals and early sale access during events like Black Friday or holiday seasons, which can save a significant amount on big-ticket items. 2. Extended Return Policy: Memberships like TotalTech or My Best Buy Plus offer extended return and exchange windows, making it easier to return products without rushing. 3. Free Shipping: Many memberships include free standard shipping on eligible items, which adds up, especially for frequent shoppers. 4. Technical Support: TotalTech members benefit from 24/7 Geek Squad support, which is great for troubleshooting and setting up new gadgets. 5. Price Match Guarantee: Members can often take advantage of price match guarantees, ensuring they get the best price on purchases. Cons 1. High Cost for TotalTech: The TotalTech membership costs $199.99/year, which might not be worthwhile for casual shoppers who don’t need frequent tech support or services. 2. **Limited Benefits for Basic Memberships

An employee at Best Buy helped me sign up for the Plus membership, and I’m really glad I did. They explained all the perks clearly — faster shipping, better return options, and exclusive deals. The whole process was quick, and the savings have already made it worth it. Honestly, if you shop at Best Buy often, this membership pays for itself fast. Great service and solid value.

How free I feel now to get what I want at Best Buy, knowing I’m saving money every time I shop! My PLUS membership paid for itself when I made my first purchase—the Samsung laptop that started the Best Buy ball rolling. What a fantastic machine! I’ve since been perusing the Best Buy app to search for peripherals, like a pen for my touch-screen, a case, screen protector and a mini-dock. I’ve been adding items to my cart right and left, and I don’t feel guilty about it! Today I hopped on the app to search for a microwave. I didn’t hesitate for a second about where to look. Being a PLUS member makes me gravitate to Best Buy for several reasons. First, I know I’ll get a good deal and save money. In searching for my laptop and microwave, BBUY prices were LESS than that online “A” place, especially when you take into account the PLUS-member discount you get every time you shop. Also, I can order and pay online, then zip over to my local Best Buy and have my item delivered to my trunk curbside in just an hour. Lest I forget this “icing on the cake”—my PLUS membership greatly extends the return window on purchases. Instead of having only 15 days to decide if my computer’s a good match for me, my PLUS membership quadruples my return window to 60 days, PLUS, there’s no restocking fee! As much as I love my PLUS membership, I wish I’d signed up for the TOTAL membership tier last year when I bought a refrigerator and a TV. The extra perks are A-M-A-Z-I-N-G, including up to 2 YEARS of product protection AT NO EXTRA COST, including Apple Care+ when you buy an Apple product!!! Plus, this next perk is UNHEARD OF anywhere else: You get 24/7/365 tech support for ALL your tech—no matter WHERE you bought it. The Geek Squad® is at your beck and call! Finally, speaking of service, TOTAL membership gets you 20% off labor should you ever need a repair. I’m going to see if I can upgrade my PLUS status to the primo My Best Buy TOTAL membership. Seriously folks, don’t think twice about signing up for one of these two memberships. They provide so much for so little!

You have to be a regular BB shoper to get any value. If you are, it's well worth it! No shipping cost and 3x extended return dates. Well worth it to me.

Tech Support & Protection (Total plan): Many users feel it’s worth it for expensive electronics (TVs, laptops, appliances). Extended Return Period: Good for people who buy and test a lot of gadgets. Exclusive Deals: Members sometimes get big discounts before major sales (Black Friday, Prime Day).

Joining Best Buys Membership program saved me some cash durung my most recent purchase I am looking forward to more purchases!

The Best Buy Plus membership is a complete game-changer for any tech enthusiast or frequent shopper. The main advantage is the exclusive member pricing, which often beats regular discounts—perfect for saving on expensive products! Additionally, free standard shipping on almost everything is a huge perk, especially for online purchases. While it doesn't include all the benefits of the Totaltech membership, like installation, Plus is an excellent choice if you're looking for substantial discounts and free shipping without the added cost of other services. Totally recommend it if you shop at Best Buy regularly!

Membership totally worth it. Because of the price match option within my membership I could buy my device as soon as I needed without loosing the upcoming promotional price. I was refunded the promotional price difference as soon as I identified that.

Had very good people at Best Buy and Betty helpful. The only thing that was not good the people that delivered them. But Best Buy are very helpful and understanding

I had such a pleasant experience while purchasing my husbands birthday gift.. Max new exactly what he was talking about.. he was very helpful

I, love my Best Buy plus membership, it's a good decision to buy a Best Buy plus membership and I recommended to Everybody shopping at Best Buy

From the jump I saved either $50 off a TV or I got this membership free for a year depending on how you look at it. Having said that it has paid for itself two times over on top of that as well. Seeing as the only difference between this tier and the next is automatic warranty coverage from Best Buy (which I will never get and refuse to do for reasons I will not get into to have to do with the industry in general not specifically Best Buy) the deals are nice the savings are awesome and if you shop at Best Buy for a big ticket item once maybe twice a year and know how to deal shop you can easily make back the cost of the subscription and then some.

The My Best Buy Plus™ membership is great if you shop at Best Buy often. You get free 2-day shipping, exclusive deals, and extended return periods — which really save time and money. The only downside is the annual fee, but the benefits easily make up for it if you buy electronics a few times a year.

I just got off the phone from geek squad. I spoke with Manual,, he figured where the problem was . He got my Microsoft office subscription up n running and my printer. I am good to go working on this problem for 3 weeks he figured it out in 5 minutes. Thank you manual!! You’re the best!! Thank you Best Buy!!

Member prices!!!! Perks! Geek squad!! Price match! Best Buy is the only place to buy your technology.

Membership is great value if you are buying an expensive item and are getting immediate money back on it through a deal. The member-only sales leave a little bit to be desired though.

Not sure I have not had the opportunity to use this

At the beginning I wasn’t interested in getting it but I decided to try it just for a year. Basically I got the AirPods Max really close to Black Friday and came back a couple days after and they were $30 less so I could get the price matching thanks to the membership.

This is the best place for you get deals everydays and the attention in every corner of the store is ready for you dont hesitate to come and shop