4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40433 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 40,433 reviews
  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind with price matching and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great plan. It’s really worth the money. I definitely would recommend it to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership for Best Buy discounts and special offers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow on Customer Service and every time I go to Best Buy it’s hard to find salesman. it takes forever to find someone to help you,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication was good, the refrigerator arrived on time, they unloaded it, set it up, and removed the old refrig in no time. It was a great experience with very well-trained and experienced workers. This was our first purchase since becoming members but it well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this membership and recommended it to my family and friends good prices for members, they are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in town

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal and professional sales staff. Really willing to work together to offer me the best deal possible!, even better than Home Depot and Grand’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So So Nice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy the best store for me to buy electronics and the serves whit the employes it is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My IPad Pro 13

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I didn’t make a mistake to buy what I want IPad Pro 13. They program was perfect to my budget and it was easy paying my monthly also the product was excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not pleased with Citibank

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Citibank does not have good rating with me. They charged me $2.00 late/service charges. I tried paying the bill and paid what the store said I owed but Citibank added charges. If I would use my card I would pay it off. After I paid my bill I received a rewards of $5.00

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with your credit card. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best membership to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and it’s nice to know that if what I purchase goes on sale after I buy it, I can get the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth of the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its totally worth of getting for the price reduction during purchase of bigger items. Its important to buy in combination with products that give you large discounts by adding the membership and free delivery. I got $150 discount on my products because of purchasing membership together and i paid $50 for membership and also got $150 e-gift card with free delivery..ao i saved lot of money. Lucky with the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great member benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, love getting to utilize Geek Squad, which I did for set up of my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with having purchased the membership since it has been very useful in the purchases I have made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is so worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices and Geek Squad support are great, glad we got it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard Sell .. Not Exactly as Described

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Samsung 55" SF95F TV on sale and received a further discount with the membership including a 60-day price match. Four (4) days later the same TV was advertised with an additional discount. Went back to Best Buy for the price match. Then I was told they would price match only the discounted price without "The Best Buy Plus" membership discount.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello RSB, we get how frustrating that must’ve felt, especially after being told your 60‑day price match would have you covered. With. If you want someone to review your situation more closely, the Best Buy social team can help, just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best decision I made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost didn’t get the membership but so glad I did it really came in handy when my laptop stopped charging. I took it in to the store and they pulled up my membership and sent it off without and problem. Excellent service and no out of pocket cost for me. You also get member only pricing on other items so it’s a win win if you ask me. I would recommend it one hundred percent to any one buying any electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overly satisfied with the quantity of this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandparents all in one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for the grandparents. They only play online games and have learned to use google. So they are loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great glad we purchased it. Was very convenient

    I would recommend this to a friend