Customer Ratings & Reviews

I didn’t have much time when I went to Best Buy because I was on my way to the airport, but I stopped in because it was tax-free weekend. I found a very knowledgeable sales person who helped me select the right TV and sound bar and mounting bracket. I left there smiling When the geek squad came, it was a complicated amount, but they had absolutely no problems. The two of them were knowledgeable and polite and fast. They stay to set up the TV and subwoofer. I highly recommend them.

Even if you don't shop this often, you might get a good deal just for signing up that will pay for the membership on its own. Happened to me.

Easy to use and, needs less space. Efficiency on electricity and water

Service was great and so far TV is very nice. The colors feel real, no glare. We are really enjoying our new TV. The gentleman who guided us was very knowledgeable and helpful

Love the services this provides- almost surprising sometimes when I find out what I get from it.

 Value for Frequent Shoppers: Many users appreciate the value that Totaltech brings, particularly those who regularly purchase electronics or appliances.  Convenient Support: The 24/7 tech support feature is frequently praised for its convenience and effectiveness, helping members troubleshoot issues quickly.  Peace of Mind: The extended warranty and protection plans provide peace of mind for members concerned about potential issues with their tech products.

I bought a Samsung watch and was charged $29.99 for something I never asked for. The cashier snuck it in as part of my purchase. That was WRONG!! I didn't realize it until I got home.

Sales person was amazing and very help full but service getting appliances installed was terrible had to reline stove to be level with countertop and microwave and dishwasher were canceled 4 times after i already took time off of work we finally installed them are self not happy at all .

I wanted to purchase a 65 inch Samsung TV. First time I went in had a nice young man explaining the difference between Samsung and LG. I went home and I price checked other places. I went back to Best Buy with the thought that I am purchasing a TV. I had an older sales rep. I told him what I want to purchase and he told me that they did not have that tv. He showed me one for $1299. I stated I don't want that. He at that time said to me take it or live it and "I'm done with you" and he walked away. I was thinking of walk out but a nice men asked me if he could help me as I was walking out. Was very helpful and I always had great help with phones tablets, so I purchased the tv. after my purchase was completed , I asked to see the manager. Told him what occurred with the sales person. He apologized an d said it was good that I told him about that service. The delivery was set up for 1 day after my purchase. I was very surprised that best Buy Buy employs people that really don't want to be there and deal with the public. That is why I gAVE A "3"

The representative over the phone greatly assisted me with this purchase and I received a discount on the membership with the new savings added on the website for $20 off membership fees.

Saves me money, and quick access to new products, and quicker deliveries.

100% recommend, i was able to save money on my canon eos rebel t7 purchase because of this membership, the deals are great

Ok this membership is great and I am lookin follow to best out of my subscription.

I’ve had a great experience with the My Best Buy Plus membership. The member-only pricing alone has saved me money on multiple purchases, and the extended return window gives real peace of mind, especially for bigger electronics. I also appreciate the added convenience of faster support and exclusive deals throughout the year. It feels like a membership that actually delivers value instead of just promises. Overall, I’m very satisfied and glad I signed up.

I’ve had a great experience with the My Best Buy Plus membership. The member-only pricing alone has saved me money on multiple purchases, and the extended return window gives real peace of mind, especially for bigger electronics. I also appreciate the added convenience of faster support and exclusive deals throughout the year. It feels like a membership that actually delivers value instead of just promises. Overall, I’m very satisfied and glad I signed up.

best buy has some of the best perks and benefits of any electronics merchant. i only go to best buy for my electronics for this reason.

Under the Best Buy Membership program I recently bought a new 75” Samsung TV, with same brand Sound Bar system and a new TV Stand to hold it and was convinced by the Best Buy staff to sign up for the Best Buy Membership program. Honestly, I’ve been really happy with the Best Buy Membership program. It’s easy to understand and as everything was broken down to me by the sales rep. The free 2-day shipping and 60-day return window alone have saved me stress and money on the items I purchased and an option to get Geek Squad support is a huge plus. I’ve already used the tech help a couple of times and they solved my issues super fast—no extra charge. Definitely feels like good value if you shop at Best Buy a few times a year or want peace of mind with expensive electronics. The exclusive member deals and early sale access are nice bonuses too. I can view access everything on the Best Buy App as a Plus Member.

I’ve been a My Best Buy Plus member for a few year now, and honestly, it’s been a pretty solid experience. For $49.99 a year, I wasn’t sure if it’d be worth it, but the perks have added up. The free 2-day shipping is a game-changer—no minimum purchase needed, which is awesome for small stuff like cables or accessories. I’ve saved a decent chunk with the exclusive member prices too; I snagged a laptop recently and got $50 off just for being a member, so the membership basically paid for itself right there. The extended 60-day return window is another big plus. It takes the pressure off when I’m buying something I’m not 100% sure about—like a gadget I might want to test out for a while. I also like getting early access to sales and new products; it feels kinda cool to get first dibs on stuff before it’s gone. That said, it’s not perfect. If you don’t shop at Best Buy a lot, the value might not be there—I’ve had months where I didn’t use it much and wondered if it was worth renewing. And some of the ‘exclusive’ deals aren’t always mind-blowing. But overall, for someone like me who’s into tech and shops Best Buy regularly, it’s been a no-brainer. I’d give it a solid 4 out of 5—great if you use it, but maybe not for everyone.

Bestbuy plus gives good discounts free shipping and easy returns for defects or product complaints

I signed up for Best Buy Plus a few months ago, and it has already paid for itself. The free two-day shipping alone has saved me multiple trips to the store, and the exclusive member pricing knocked a big chunk off the laptop I bought. What really stands out is the extended return window. It takes the stress out of making big tech purchases because I know I have time to test things properly. The everyday perks add up quickly too—free trials, extra points on purchases, and early access to deals. During busy sales seasons, it feels like having a head start over everyone else. If you shop at Best Buy more than a couple of times a year, the Plus membership is a no-brainer. It combines savings, convenience, and peace of mind into one package. Highly recommend.