Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 38,941 reviews
  • Rated 3 out of 5 stars

    Prefer if discounts were offered to all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really get much out of the BB+ membership as I typically don't extend warranties or need to be first to get new tech. But it was nice to get a discount on a new TV.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Joe! Hey, Richard! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, feel free to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. We'd be happy to assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Extended return time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having the safety of trying out items longer than the normal return time, plus you can always cancel the membership and get it prorated if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the membership, but I needed to upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership allow me to get the member pricing, which was excellent. It also allow me to get free two day shipping and extend my 60 day. Return exchange policy. Also it allowed me to do guaranteed price match within the 60 day window. That’s excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time plus membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has a lot of perks and deals. I thought it was a waste but I enjoy it. Worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I ever made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are excellent love the membership love the people who help me great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew called to let us know when they would be here and they were right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are glad to have our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the membership it helped us with. New appliance that didn’t work properly. Were able to obtain a different one that worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job today

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job today when you get home from work and you can come to your house and get the money for the help me make it to the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had a good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy Shane really helped me understand what parts to grab had another person help me he recommended me and got the flawless parts I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No refrigerator and stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new refrigerator and stove no problems. Delivery was good. Had the stove hooked up not the refrigerator ,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Must Know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever earn gift certificates from their member offers, be sure to purchase items by other means first (cash, credit). When you are sure you want to keep it, return it, THEN use your certificates to purchase. If you return an item you used your earned certificates with, you will NOT get your certificates back. Lost $75 the hard way and now I have to resort to gaming the system to make sure I don't lose any more $$

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This members is a great value. It pays for itself when you use it. I am very happy that i got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Good information on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use it a lot of times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Best Buy Plus Membership if you have a student and/or if you like gadgets. It is worth it. Overall service and discount are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek was the best. He was here for hours helping us and explaining everything exactly to the tee. I will never hesitate a second to call again if I have a question or problem that I can’t solve . The best. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value!! I love the dollar credits we also earn from purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the member not yet give any offer but will check for another

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure where to find the value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the membership as I was told I'd receive $50 off my purchase, making the membership a more valuable option. That did not happen and most items online don't seem to be fulfilled by Best Buy so they don't receive any membership discounts.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Plus Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this membership to others. This membership is a real value. It provided discounts to merchandise and limited geek squad services for a fraction of what it would have otherwise cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy happy happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at the Anderson SC store was extremely helpful and professional! Great Best Buy team in Anderson.

    I would recommend this to a friend