Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 38,941 reviews
  • Rated 5 out of 5 stars

    Love my plus membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from best buy and have saved quite a bit of money. The Best Buy associate always let me know what my savings will be so I don't even have to think of it. Plan to use it again on a Panasonic Blu Ray player and save clise to $100 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very beneficial I’ve used the free shipping plenty of times already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rewards. Purchased a laptop and got lot of rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we purchased the My Best Buy Membership! We have already saved more than what the membership cost. Plus, the additional benefits add more value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, but don't get to use it like I would like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use it like I would like to. I don’t have the money to spend on the many things I would love to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great membership especially if you constantly buy technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best In The West

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team, best in the West. All members I have been involved with have been knowledgeable and helpful. They found the solution to the problems of this customer. Thank you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Celebration..Come On

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far having the membership has just been wonderful. One of many highlighs and I think we all will agree is the massive savings on items. Also the early notifications of sales, special events. Well worth it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devoted Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've made many purchases over many years at Best Buy and I have never had any issues or concerns with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping and Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing is competitive and the staff provides excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop and new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, best customer service, ever !! Nice to be able to deal with real humans instead of getting on line and dealing with AI bots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harold Crabtree

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good place to buy electronic equipment with superior service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great value, provides good info. Looking forward to using the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK value if you’re an undecided buyer on products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to see more benefit and value on offer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Please give me my $100 coupon.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the salesman, when I purchased my TV and signed-up for this Best Buy Plus, that I would receive a $100 coupon. I have not yet received it. Please let me know how to access it. Thank you.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. We would be happy to look into your missing rewards. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Geek Squad membership is rewarding.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad membership is a good value. Thanks for a great support staff in store. Especially Burke in appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the access to all my purchases!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this! Totally worth all the rewards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move to Purchase this plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan when I bought my 2 in 1 laptop. I'm very glad I did because not even 2 months of using my new laptop it died. I took it back to the store and was able to get a new laptop without any questions or problems. Would do this again in a heart beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Director

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great for everyone purchasing from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a deal when i signed up:) employees are super helpful & kind

    I would recommend this to a friend