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Customer reviews

Rating 4.2 out of 5 stars with 38957 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 38,957 reviews
  • Rated 5 out of 5 stars

    Love the Membership and offers it has

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value! You get paid to purchase from Best Buy. I have already earned credits that equal my membership cost. This happened within 3 months of having the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Helpful and Patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership is a very good value. It does give you peace of mind when buying items especially the technical items. They are extremely patient and helped me to order on-line a smart thermostat for my church giving me an exceptional price. (You appreciate that when you didn't grow up with computers from day one!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a place where I will do all my shopping for my home, the prices and service are unbeatable. The staff is very friendly and helpful as well as knowledgeable in their business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live our 77" TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store experience! The salepersin was knowledgeable, courteous, and looked out for our best interest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership with value, covers services that are not offered by other chains

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to shop with BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say the best thing about it is having the ability to have a long return period to really try thr product and decide ti keep it! Most of the time the product is as advertised!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is good depending on what you’re looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good you get some discount but most of the time is just like 5-30 off and some occasions up to 150 and rarely 150+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership I’ve only had for a month and haven’t used it yet aside from my first purchase. I see very nice deals though that are sent to my email. Plan on keeping membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership to have!! Beneficial when making multiple purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to have ann added subscription, but this is good for the longer return window, member only deals, early access, free shipping, etc…If you like electronics and order from Best Buy, it’s a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscribe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision of my life idk why I didn’t do this sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for almost everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it if you buy a couple bigger things -or if they have a special... I got $50 off a MacBook by having BestBuy plus - for $50... same price across the board but get better rewards and discounts on almost anything I buy for the next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for sale prices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth it to get a huge discount for a sale item. Nice perks for returns and deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that is very good to have when you need something you will get it quick at least 2 or 3 days to get at your home but i really like it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use my membership when looking for electrics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this membership for many years. The reason is because I always get great support and help selecting items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so nice to have a new computer that is fast and smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value beyond belief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible value making life easier when it come to shopping for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricematching and Kevin - what more do you need?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate Kevin's knowledge and helpfulness. We started with purchasing a home security system, and came back for a TV, then a GoPro and a EPSON printer. Mostly because of Kevin but also because of your price-matching policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is always great deals but with membership i always get more dwals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do your research b4 purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value here.. I did an online purchase and had to return one of the items. I paid $287 but only received $184 in return. Something about multi purchase discounts.. blah..blah..blah.. Worst part.. had I purchased the remaining items as a separate order, I would have paid less overall.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with a return. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist BBY-ExBrand_Totaltech