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Customer reviews

Rating 4.2 out of 5 stars with 38964 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 38,964 reviews
  • Rated 5 out of 5 stars

    Nice benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra deals are nice but probably the best part is the extended return time period. Gives me to truly evaluate the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was taken to expedite the delivery of a sound bar to coincide with the delivery and installation of the TV, but was delivered 1 day late. Although the Geek Squad offered to come back for the additional installation.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, MargritK! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. It looks like your review is related to a recent transaction, and we would be happy to look into this closer to better advise. For assistance, please reach out to us via social media. Our team would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. As always, there are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Best Rate_Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have member of Best Buy, every day i am getting offer and finding the best rate..Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price isn't bad for what you get. If you dont shop at best buy a lot it isn't really worth it, but the 60 day return feature is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keondra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy I came to look for a camera for my YouTube channel and bought me a laptop to edit and they help me pick out and I love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility and product options to purchase and extended return timeframe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have access to account and information of the program.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Service cal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The technician was very knowledgeable of the situation and equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG refrigerator. The staff did a great job walking me through the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use the discounts enough, it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is a good value buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices are really a steal deal. It's worth the 50$ dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to use this for future purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership allows me to consider purchases longer and adjust for sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership owner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership offers great perks and rewards, especially with a Best Buy Credit Card!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live our membership! They are always so hassle free with our returns and always send someone from the department to come and help us! Highly highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just after a year I want to see how I can cancel it cuz if I don't get any discounts on anything else or I get something free then I'm going to cancel after my years up sorry because I ain't got to cut back I'm going to fix income right now

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Matt! Thank you for your review of your My Best Buy Plus membership. We understand our membership options may not be a perfect fit for everyone. We'd be delighted to go over the many ways your My Best Buy Plus membership can be the great asset it's designed to be. To explore the perks of your my best buy plus membership visit https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 or give us a call at (888) BEST-BUY or (888) 237-8289. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Works for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get great delivery service! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuyPlus,Membership always gives best benefits.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for Plus Membership benefits and valid until year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership perks pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a BBY customer for a while but skipped the Plus Membership. A couple of items I had my eye on where Plus Member discounted and the price savings on just a couple of items paid for the Plus Membership. The extended return policy also helps with evaluating my purchases over an extended time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a membership...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership... i basically got my AirPods for 80% off because of coupons I was able to stack!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but free would have set the company apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can definitely come in handy in this tech heavy world but really wish this was just standard as a best buy customer

    I would recommend this to a friend