Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38966 reviews
(38,966 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
My Best Buy plus review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it the special offers & deals plus the monthly rewards are amazing
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
No cap bro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, I was hesitant to purchase the membership because of my sporadic purchases. However, the attractive member discounts convinced me to purchase an essential laptop for my studies and work. Later, upon finding a better deal, I was able to easily exchange it thanks to the store's 60-day return policy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my Best Buy membership. It has elevated my experiences with Best Buy and has saved me money on my recent purchase.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Excellent experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angela was amazing in the store. The ladies who delivered and set everything up weee also amazing and did a great job!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Not sure if it's worth it at this point....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was talked into purchasing the My Best Buy Plus membership when I purchased a clearance Samsung 75" QLED TV...2023 model, which was a crazy price ($1155.99 for a was price of $3299 and original price of over $4000!!) The best thing about it might be the extended return window? The membership sales? Hmmmm...not sure if it's worth it:(
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello! We appreciate you posting about your experience, although this is far from what we expect for our customers. Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support.
Rated 4 out of 5 stars
Worth the price of admission
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a comprehensive customer Care suite. Scheduling service appointments, easy. Pre-service updates, great. Tech service, excellent. And post service review, outstanding!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it so far! Appreciate the daily deals, and special values that only members have access to. Also, free shipping!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."Best Buy's membership program is truly outstanding! It offers incredible benefits and exclusive deals that make shopping both enjoyable and rewarding. The members-only discounts are fantastic, and the early access to sales events is a huge perk. Additionally, the customer service for members is top-notch, providing a seamless and personalized shopping experience. This program genuinely
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
This is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be one of the best memberships out there. I love the exclusive deals I get. I can't wait to explore 60 day match guarantee.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Not the biggest fan of Best Buy at yhis time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find that the benefits have been rather less than I expected, I purchased this membership when I was trying to buy a camera, which Best Buy completely screwed up the delivery and I was unable to use it in Jamaica for my trip. I had to go to Amazon and procure the camera in time. By the way, I even attempted to buy a second camera from Best Buy with certain delivery requirements which initially Best Buy suggested you could deliver on by a certain date and of course, you all messed that one up as well. So I have returned both cameras and , wish now that I hadn’t spent the money for this membership. I’m truly sorry because there are times that I truly enjoy Best Buy, but at this moment, I really am unhappy with you and can only repeat how Best Buy screwed up to camera purchases in a two week. Period and you were unable to deliver either anywhere close to what you had committed to on the original purchase. I don’t feel special by Best Buy and maybe that’s not your goal anymore. I hope things improve overtime, but for now I will look elsewhere for purchases only because you caused an enormous amount of stress for my wife Over this camera purchase. I won’t go into the details on this, but I certainly gave your manager in Buford Georgia and earful. I was professional. I was nice, but he even admitted that Best Buy delivery dates cannot be trusted. I’m happy to talk to anyone if you care to reach out and find out the details.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We regret that you had a poor experience ordering cameras. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) so we can assist and document your feedback?
Rated 5 out of 5 stars
My Best Buy Plus Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and advice. Very satisfied. Thank you.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership helped me in installing the eero for our home. thanks
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Product return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to make an online return and it went very well.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the membership to get a price match. Then when I needed help with a refund for software, I believe the only way I got it done was because of the membership.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service when I purchase at Best Buy every time
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Very good prices and product , lot of help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good choice, help me wen the discounts and outdated
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I’ll be back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verry professional and efficient associate who handled my transaction.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is of great value. You can find what you need
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Member Discounts and Customer Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatic Savings and Discounts makes being a member, basically free! If your a Best Buy customer or just that person that wants the newest and vest tech out, get a Total Best Buy membership! You'll be the first one with everything you want, the customer appreciation you wish you had now and the assurance on lowest price including the extended return policy.. It's been a huge WIN WIN for me and my family
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a real value, membership pricing and they geek squad support is great
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
