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Customer reviews

Rating 4.2 out of 5 stars with 38981 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 38,970 reviews
  • Rated 5 out of 5 stars

    Great Deal at Best Buys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership paid for it's self, at check out. Paid $50 dollar fee and got a $120 discount on my new phone, so saved $70 dollars. This was a no Brainer. Thank you Best Buys for your great service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this except for my initial purchase. Not certain if I will be using in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good offer if you shop at Best buy a lot. Offering discounts and special pricing on certain items. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return 60 days, even opened/used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important to people who really wants to have the premium feels and benefit from bestbuy. I really recommend this, especially buying alottttttttt of products! 60 days return! Even if you open/use it, that is premium service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need more time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know haven’t had it long enough to answer these questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible support, was very reassuring to have the protection on my device.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the annual fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the annual fee. You show up to buy something and you get very little in terms of discount. Points from past purchases are deleted too soon. Any benefit of a longer return privilege is offset by being treated badly when returning an item. Amazon.com has what I need at same or better price, doesn't hassle me over returns and doesn't delete earned credits. Due to mistreatment during a recent return at the store, I will not be buying anything from BB for a very long time and, actually, have cancelled the membership and requested that my account be deleted.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't used the membership card, but we did get a $50.00 gift card, so it was free fir the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed this while I had it! Great deals I used on multiple purchases I would’ve made anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good promos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good promotion with this membership. I use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have. The benefits come in handy. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership for the extended return window and price matching products that I have already bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Production manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for frequent shoppers and non frequent alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfaction 200%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team. Are wonderful, respectful, and always there to help you out , great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal if you come to BB often, recommend 8/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are salesperson taught me into buying this and for $15 for the first year as a sale item I couldn't pass it up especially because it saved us money on our computer equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase all new appliances and the membership helped me make this affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great for me. I enjoy the perks of the membership, especially when you get a better deal on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott at the Sarasota store is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a 65" tv, and the gentleman who sold it to me was named Scott, and he was the nicest person I've ever dealt with, and I've been around a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Membership is a great value, all that comes with the membership was explained clearly before we agreed to purchase the membership. No pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A purchase that shouldn’t be thought of.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really if it's worth subscribing to this incredible plan, you receive hundreds of discounts, you have more days for purchases at low prices, special offers to Best Buy members. With the purchases I have made, I recovered what I invested and I still have many months left! I'll keep shopping with Best Buy. A purchase that shouldn’t be thought of.

    I would recommend this to a friend