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Customer reviews

Rating 4.2 out of 5 stars with 38981 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 38,981 reviews
  • Rated 5 out of 5 stars

    Good for college students early on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I got gift cards to help me pay for college essentials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership and I use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value to me and my family. I love the ideal of having the extra protection with big or small ticket items I buy. My family and I always shop at best buy. I have never had a bad experience with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped by a newer employee. A more experienced person stepped in and found me exactly what I wanted. I'm very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great! Thanks for helping me out choose the right item I needed - mouse for my MacBook Pro

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has some great perks! I love the super fast shipping! And some of the special deals are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say it’s a legit necessity. Not only having an extended return policy, but having special pricing is also a treat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for year 1 from the start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value given to you up front. Pays for itself. Really up to you then whether to use this further or not. If you use it, maybe keeping it past year 1 makes sense. If not, mark your calendar and avoid accidental renewal fees.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price match/rewards program not very good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iPad at Christmas with some points I had earned from purchasing a refrigerator, clothes dryer, and a HP 2 in 1 workstation. When the price of the iPad dropped by $100 I went into the store for the price match. They couldn’t get me all of the points back from the price match and said I would have to call customer service, which I did. Customer service said I would get my points added back and receive an email informing if that fact. That was probably 8 weeks ago and nothing has come back to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian diagnosed the problem within very short time and fixed it! Thanks a bunch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I don't have any issues. Best to have the coverage my best buy plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is a game changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus Membership is a must have for any Best Buy customer! If you take advantage of the promos they offer then it you pretty much get the Plus for free and even if you didn’t, it pays for itself over and over again! This membership has changed my life and I couldn’t be more thankful to Best Buy! God bless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy membership! I feel that it offers a great benefit and value for such a low price. If I was requested to purchase the membership all over again, I would! I just wish that I had gotten it earlier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that I qualified for the card. It give me a chance to purchase items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership is OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its pluses, but have not necessarily gotten a full value out of the membership. I wish geek squad was included. I will most likely end my membership

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy says it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and helpful Staff to find the answers to my questions so I could make an informed purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excekkent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frankie give us a top notch attention during our visit to the store. We highly recommend him fir better position!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting to know the membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perks, I love the benefits and money o can save. Best Buy has great sales and financing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the return policy alone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really worth it for fast delivery, extra return flexibility (60 vs 15 days), and savings on tech buys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad 12.9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how my sales person sold me into this iPad purchase. He also introduced me to my membership plus, although I use to shop all the time at Best Buy and love the great selection of things, and that unless I win $400 I wouldn’t really utilize the membership that much I still considered purchasing it due to the perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection of TV’s; Weston my customer service guy was very knowledgeable about the TV’s I was considering buying. Discounts and benefits are good

    I would recommend this to a friend