4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 40,291 reviews
  • Rated 5 out of 5 stars

    Good value and peace of mind on purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value, and peace of mind on purchases is an extrinsic value on products, like the excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung pucture TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it looks just like a wall picture The picture is perfect and detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I bought but my experience at Best Buy has been great. Love my new Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t shop often but I’m never disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bestbuy everything I have bought lasts for a good chunk of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving me money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it saves me money and I have the potential to save more, and I get extended warranties. That is a really big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working out for my son, he needed the longer return policy to test and item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership Was Not Helpful By Working With One Emp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The poor coordination and implementation of calendars has been disappointing and trustrating. A delivery off a new TV was cancelled twice … with no proactive interest from a support person. After the second rescheduling option failed, I cancelled purchasing the TV. And, the Seller appeared to view as just anotherday.”

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for taking the time to leave this review here, although we hate to hear your delivery was rescheduled multiple times. We understand your feelings here, and would like to see if we can help in any way. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the amenities this prime membership comes with plus all the savings on everything I could want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop Dell ComputerSat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied all my needs. Easy to us. Sales person very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only been 2 weeks - how to rate?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has only been 2 weeks. How can I give a review this soon?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this membership as a deal. With in two weeks i received my gift card. Its worth 50. Saved me over 60 dollars in purchases just in the few weeks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time will tell.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To early to tell on this. Haven't used it yet. Kinda felt forced into the membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We certainly understand how you are feeling after an issue occurred while signing up for the Best Buy Plus membership. Your plan provides you with an extended 60-day return window, access to special member deals, and free 2-day shipping. We would be happy to partner with you and review your concerns. Please contact us via private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    I love my member ship

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyr are great sales that can be found with this membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive and glad I have this option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use it very much but it’s a very good service and helped with my purchase of my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good buying experience and enjoyed my laptop purchase. I also saved some money on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall shopping experience was great , great price for the plan for future support! To keep my products in good condition! Plus all the other benefits that come with the plan! Recommend it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a must when you purchase big items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about membership. Being able to return something up to 60 days is awesome. You can’t really tell in 2 weeks if you like something or not. Also, being able to have the Geek squad available to you is priceless. knowing that your item is covered is great. I would definitely recommend people purchase the Membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar! I highly recommend it as it only costs $50 and lasts all year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is A quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big value. Thank you for all of the help and discounts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Plus Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value for all thats included. The 2 things that personally stand out for me would be the extended return period so you really get to use new items and really know if you like them or not. The second is definitely the deals that are exclusive to this. Can easily get a deal on a single item thats worth far more than the membership itself!

    I would recommend this to a friend