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Customer reviews

Rating 4.2 out of 5 stars with 40283 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 40,283 reviews
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great. The experience to fix my order went smoothly. The Danvers, ma location is amazing Mike (older gentleman) in kitchen appliances was wonderful. Very courteous and super knowledgeable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciatiation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees are kind, polite, knowledgeable people who have experience. When I want to ret anything they are so kind humble and say that they are so that we weren’t happy about it so I thank all and app the job the are accomplishing. So I want to write so inste of telling . Because I know that “ verba vollant scripts manent “.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love exclusive offers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the exclusive sales. However some of the sales such as just a few dollars off is not the best to be put behind a paywall. However I have gotten my moneys worth with the b2g1 free switch games. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse, at your Annapolis, MD, store, brought the Brest Buy Plus program to my attention. He convincingly laid out its benefits, and convinced me (no pressure) to sign up. So far it has been a real advantage for me. Thanks, Jesse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very excellent tv for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at Best Buy was very helpful showing me the difference between tv's in my budget. Couldn't be more happier with the one I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Join the Club

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Love the little inside benefits you get for being a member. Definitely would recommend it if you are a big shopper of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bustbuy membership has many values.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional free of charge services that come with being a BestBuy member is what I appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if buying a membership was a good idea. I'm really glad i did. Lots of perks and the great service Best Buys always provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant gratification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When a major appliance proved defective, the instant offer to replace it came as a welcome surprise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only used it once.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it when I bought my refrigerator and haven’t used it since. It’s hard to say if it’s good or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legendary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome, it’s really nice to get a little extra rewards with the Best Buy Folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my best buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I save big every time i use my best buy plus membership its an amazing program with big discounts and you get a extended return period length and other great benefits.I highly recommend getting my best buy plus you'll be glad you did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price matching is awesome, gives peace of mind. Sometimes you need to make a purchase now and not when a sale comes around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I saved money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy a microwave to replace the one that blew up. I was told about Best Buy Plus and I was able to save money thanks to the salesman who helped me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Take the leap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the cost if you are buying anything of real value like a computer or other electronic item or appliance. Will pay for itself on the first use and then you have it for the next 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to return some unneeded equipment after an extended trial period due to this membership, which was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has a lot of value I could go on and on but the perks are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at the Ballentine location is outstanding we love this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth getting. I've had it for years and one of the main reasons I still shop in store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do your research b4 purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No value here.. I did an online purchase and had to return one of the items. I paid $287 but only received $184 in return. Something about multi purchase discounts.. blah..blah..blah.. Worst part.. had I purchased the remaining items as a separate order, I would have paid less overall.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with a return. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist BBY-ExBrand_Totaltech