Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38986 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 38,986 reviews
  • Rated 3 out of 5 stars

    Nice Idea -- How long for this one?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have only just signed on for this program, I do so with real doubts as to how long this program will last. I have been a faithful customer for over 30 years, but now look elsewhere when I can as have had issues with installation and now lack faith in the company.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships.You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. He answered all of my questions and made me feel very comfortable with my purchases the membership gives me peace of mind knowing that my things have coverage for a couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodskskskkskskskskskskskkskskskskskskskskskskskksk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Best Buy offers options for their customers not only on for pay but also their inventory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a worthy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been thoroughly impressed with my Best Buy membership. The array of offers available is fantastic, providing me with great savings on quality products. The membership has truly enhanced my overall shopping experience, making it more convenient and budget-friendly. Highly recommended for anyone looking to get the most out of their purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jolas made our buying process easy and smooth. We appreciate his insight, programs help through the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great value. Got everything I need, and I happy to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and plan on using it all the

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I’ve found about the membership program it’s really helpful when purchasing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A membership that is worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the benefits of the plus membership outweighs the cost of it specially if you buy your electronics mostly from best buy. It gives you additional discounts on some items and includes 2-day shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership with Best Buy. Get special pricing at times, free shipping and so much more. Highly highly recommend everyone signing up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value as I purchased a Sony TV and a Canon laser printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is a must when you purchase big items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about membership. Being able to return something up to 60 days is awesome. You can’t really tell in 2 weeks if you like something or not. Also, being able to have the Geek squad available to you is priceless. knowing that your item is covered is great. I would definitely recommend people purchase the Membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best retail membership I’ve ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not expensive and that saved me money for other things I wanted to buy. Getting messages and updates kept me in the loop. I felt very special like I was getting five star service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My electronics go to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Best Buy as my go to for most of my electronics and computer purchases. I get great support and helpful information. My electronics go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Best Buy Deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you buy constantly in Best Buy, no regrets on getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good benefits plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the benefits of this have been pretty good. I just happened to noticed that something I bought well over a month ago was on sale now and because I have Plus, I was able to just click to get the difference refunded to me even though it's been so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary service experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I challenged the team with an old computer still trying to do new things. They were able to reclaim lost hard drive space and resolve issues with optical drives that had been acting wonky. This was not an easy task, and they worked very hard to get me back in service. Their dedication to making sure everything was right is very much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy New Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought and returned 2 other laptops at another well known store- both within 1 month. I finally went to BestBuy and purchased a Dell PC. Getting the BestBuy + membership gave me peace of mind that I had 60 days to return. I was very happy with the laptop and even got it at a better price than the previous store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Question Returns

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Extended return policy is a game-changer. I basically borrowed a ps5 pro for 2 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woo hoo!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership. Saved me a lot of money on a big purchase too. And recieved a lot back in points too.

    I would recommend this to a friend