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Customer reviews

Rating 4.2 out of 5 stars with 39000 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 527 Showing 10,521-10,540 of 39,000 reviews
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when we bought our new vacuum. First of all, it renews automatically every year unless you cancel. Also by purchasing this supposedly if it goes on sale through Best buy then you get the difference back. However, when it's on their website cheaper it's through a third party and they don't honor that as being on Best buy's website. So I would definitely not recommend it to anyone. It's just a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, MichealA! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.

      If you need help reviewing your specific membership or understanding how to make the most of it, our social support team is always here to help. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Next Level Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of your customer service is next level. There is always someone that has the knowledge to assist. Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shady Sales Associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was severely pressured into buying this even though I knew I did not need it or want it. That is on me. But, the hard sales tactics was insane. I was lead to believe my laptop was going to be on sale in a couple of weeks for a lower price than I purchased it so I could then get my money back for the membership, plus more. It seemed like the sales associate knew of the upcoming sale. Guess what... The laptop never went on sale lower than my purchase price. I hadn't gone into a Best Buy in years and I cannot believe how it has changed.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your experience in store and sales tactics can be difficult. Please reach out to us on any of our social media profiles below for support.
      Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Well worth the expense !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it especially if you happen to buy at least 2000 USD worth of goods in a year. It pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got some good value for the membership. it is worth if you are a frequent buyer, specially for the big value items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Price match

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to the price for return policy, this was a Plus! Bought a vacuum, a month later (outside of the normal 15 day return policy) it went on sale again for another $125 off. Got my money back right away. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only place I will ever buy a TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t want to get membership prices! There is so much to learn about the differences between the TV models how do you know what you are buying without the help of the staff there? They are great breaking it down for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best membership , I’m very happy to have it….i recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but it sounds like a great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Choice for Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Paid off after a single purchase. If you are looking to build a system this is a good place to start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just became a member and looking forward to the deals exclusively for members!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is fantastic! As someone working in tech, I really appreciate the flexibility it offers. Being able to use the membership whenever I need is invaluable, especially since I typically upgrade my technology at least once or twice every 6-8 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Thing I Ever Did"...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I signed up for Best Buy Plus. It allowed me to save money and allowed me to see that I was saving money. It's not a gimmick. I plan on renewing my membership in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benefits my needs when shopping at Best Buy. So definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals for my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership saved me money from the start and enrolling was easy. The sales person explained the membership and how to get the most out of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the benefits/ perks for the membership (extended return window and free 2-day shipping). Exclusive pricing and events have not been appealing so far. Customer service still hasn't resolved a billing issue (going on for 2 months). Besides the one issue, a good program.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, n3dh3ad2K! We thank you for your feedback regarding the My Best Buy Plus™ membership. I'm disappointed to hear that you haven't found any of our exclusive pricing and events appealing thus far. For more details on the additional perks of your membership, please visit https://www.bestbuy.com/memberships. We would also love the opportunity to assist you with the billing issue you mentioned. Our team is ready to help on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks so much! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Really nice I saved money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discount and worth the membership honestly wish I would have started sooner to earn more points on my account

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for tech enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - longer exchange window is great - member special deals are hit and miss, you may get lucky or never take advantage of it - discount on warranty is where the value is at its best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is best real value .so many discounts free shipping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying benefits and discount are really encouraging to shop and build up reward points

    I would recommend this to a friend