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Customer reviews

Rating 4.2 out of 5 stars with 38809 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 38,809 reviews
  • Rated 5 out of 5 stars

    .membership is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop at Best Buy even just twice a year for mid to high price tech, this membership will almost certainly pay for itself and then some. Obviously if you purchase products with member only discounts attached you save the difference in the member price And the price listed retail, however there are opportunities to get money deposited back to your account whenever you find Best Buy listed price drops within the return period for that product. Not onl that, Best Buy has a list of competitors they will guarantee won't beat their price and if you find A price lower among the competitors... they'll return the difference to you if it's within the return period. Trust me, at $50, even occasional shoppers will find they save close to twice what the membership costs. Me? I save closer to 10× what the price of membership is. I also purchase latest gen brand name tech. Shows you the lengths Best Buy goes to give their customers the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome is very good for gaming and do trading

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me a decent amount of money when i added it in buying my pc purchase. I got a credit about a week later that paid for a new keyboard for my new computer. The gentleman i dealt with at the store when getting this was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus™ Yearly Membership delivers exclusive benefits, including extended returns, member-only deals, faster support, and enhanced rewards. It’s a valuable option for frequent Best Buy shoppers and tech buyers who want priority service and savings throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doctor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many thanks for giving me this opportunity to write my opinion ; grateful to staff and other team members who always assisted me buying and enjoying best buy products , i swish everybody health life , prosperity and happy new year ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new LG OLED TV from Best Buy. The salesman was excellent. However, I don't feel that I was given enough infomation about the warranty or how to obtain help with questions about the TV set up or adjustments.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Easy choice for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an electronics expert by any stretch, so Geek Squad is a perk of value. I haven't needed to use them often, but glad the resource is there. Shopping perks always interest me too, and we have seen the value in having this as a customer at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Highly Recommend Best Buy Plus”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Best Buy Plus membership. The exclusive discounts and special pricing really make a difference, and I’ve already saved money on big purchases like my TV. The free shipping is a huge bonus, making shopping much more convenient. What I appreciate most is the peace of mind that comes with member benefits, plus the extra offers that pop up every now and then. Overall, it feels worth the cost and makes me enjoy shopping at Best Buy even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great value over wha most stores offer. The deals that come through for men are truly out of sight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this membership to anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership. There is lots of perks to take advantage of for any type of shopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use it every day that is my best card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m doing good with it and happy you give chance to my family doing good and secure bussiness with you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been great! Its gotten me some good deals. It saved me $300 on my pre built pc i purchased. I dont reccomend constantly paying month to month. I saved up and bought everything i needed from best buy in a single month so j could save lots of money and only have to spend the $50 for a singular time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old service was much bettet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was excellent for a change. Sale representive was knowledgeable like OLD days. Now you have people working area don't know anything about section they working. I think you put them in Geek squad to save money

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Carlos,

      Thanks for reaching out and providing your feedback. Trying to get answers to your product questions should be easy, so we can understand your disappointment. We would be happy to document your experience and assist. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good Membership... if you shop at Best Buy a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the member prices as I have saved 3x what i paid for it just on my IPad Air M3. Also i have enjoyed the 60 day return cycle as well. I do my own tech support so total is not my jam. This is definitely worth it for 50 per year for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchases and such much better communication great place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant help with BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know all of the ins and outs of laptop computers or phones for that matter. When my phone refused to respond to what I don't know about phones, I was very please to stumble on to Best Buy. The sales/technician told me give him about $50 dollars for a one year repair guarantee for help I said yes. He had my phone back working in about an hour and a half. No other companies in the repair business will do that for me. They want to sell me a by the month repair, but then when I have signed up, they tell me I need this and that and if I bought all of there promises out family would be out of cash. Thank you BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love shopping at Best Buy with my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to for new tvs, computer parts, and cleaning technology! Absolutely love my LG G4! Having the membership is just an added bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Membership That Truly Pays Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus has been an excellent investment. I love the exclusive member pricing, the fast delivery benefits, and the peace of mind of having Geek Squad support whenever I need it. The perks make every purchase feel easier and more convenient. I definitely recommend this membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the member pricing and most of all the Geek Squad. I have purchased several TVs and I am so glad I had access to the Geek Squad. I may be purchasing another TV in the near future and really glad I have this benefit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really able to use Best Buy Plus features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, most of the time it's a great feature as we get longer times to review items, and return windows. I was trying to purchase a Video card recently and each time I was lucky enough to get one in my Card they would charge my Credit Card, then 5 minutes later Cancel the order. This happened like 5 times. I called customer service and was told that was nothing I could do but to keep trying. Telling me to use a different Card or some other means. I believe they were treating me like some Auto Buy Bot for those GPU's even though I was a real person with a Plus membership and calling them on the phone. Needless to say, I had to purchase the GPU from Amazon instead. Also tried to purchase A TV and same problem, Warranty was $500 to extend but Samsung provided a free extended 4-year warranty, so again did not purchase from Best Buy. So this year, I have not used my Plus membership due to not being able to purchase anything without the orders being canceled. I may let it lapse this year, and if I need another high-dollar Item, repurchase.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear you haven't quite been able to take advantage of your membership benefits. For support with your questions or concerns, feel free to give us a call at (888) BEST-BUY or (888) 237-8289. You can also connect with us on on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Thanks! BBY-ExBrand_Totaltech