Customer Ratings & Reviews

Having a best buy membership allows me to get deals and order products even though there is no store in my home town. Its great to keep me up to date with all my tech needs in a remote living situation

Worst customer service I have ever experienced. I dont know why I even bothered getting this service. The price of my item changed 3 times I was never reimbursed the difference. My issues were never concerned. One representative told me they will give me a gift card for scratches on my fridge I declined it and he told me to sell it or give it to someone else and proceeded to send it to my house voiding any further compensation I could get for my more major issue of the delivery service not delivering my fridge . I lost over $500 in food any medication due to this issue. Each representative gave me a different answer each more ridiculous then the next. The delivery guy came to my house and never rang the doorbell or knocked on the door to tell us he is there and left. We rescheduled for 5 days later because that was the soonest appointment and he came (i stayed in the front door waiting to make sure i see them) he told me its raining do u want to reschedule for another day while standing in my kitchen. I offered a tarp or blanket to put on the fridge he said no if theres any electric issue it is my fault. He proceeded to leave the fridge outside in the rain while taking my door down. The amount of anxiety I experienced in that time frame was insane. Never buying at best buy ever again.

Wonderful service! I called to preorder a game for my grandson’s birthday and I was assured he’d receive it on the actual release day. And he did!!! Over the Moon. I love being a member and appreciate all their knowledge and help!

Good support and access to member-only deals - provides you with the ability to unlock exclusive member prices, exclusive access & free 2-day shipping.

The staff were friendly and nice. We had a create conversation. I love my new laptop as well.

If you shop at Best Buy a lot, this will most likely pay off in the long run.

I am so happy I signed up for this membership. My 1st purchase covered the membership. I had terrific service and installation was fantastic. I recommend joining I don’t think you will regret the service you receive and great prices.

Great value and worth it, use it all the time when i find products i need and want.

Saved a lot of money upfront, and the deals keep coming in!

Very pleased with my Best Buy membership. It has elevated my experiences with Best Buy and has saved me money on my recent purchase.

I’ve used Best Buy Yuma many times since moving from WA State - the staff has been very helpful!

I still havent found any real discounts in unlocked phones.

At first, I declined the BB membership, but finally enrolled and it turned out to be very positive. Got special member-only pricing on several things throughout they year which paid for the membership itself 3 times over. Will be renewing next year as well. It really does pay for itself.

I love Best Buy plus , I get great deal and the company treat very special. Peace of mind of getting protection plans on our purchases.

Great service and prices, with continued benefits! The extended return time is a good feature.

Good value, provides free delivery and more return flexibility

This membership has saved me a lot of money, i easily recommend

Haven't used any of the features/advantages yet. Not even sure of all the advantages of this plan.

what a great value especially with the certificates!

Just another subscription that advertises great benefits but at the end of the day aren’t any better than the competition. Not recommended just shop around and you will easily find what you need without any subscriptions needed.