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Customer reviews

Rating 4.2 out of 5 stars with 38813 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 38,813 reviews
  • Rated 5 out of 5 stars

    A Membership That Truly Pays Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus has been an excellent investment. I love the exclusive member pricing, the fast delivery benefits, and the peace of mind of having Geek Squad support whenever I need it. The perks make every purchase feel easier and more convenient. I definitely recommend this membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the member pricing and most of all the Geek Squad. I have purchased several TVs and I am so glad I had access to the Geek Squad. I may be purchasing another TV in the near future and really glad I have this benefit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really able to use Best Buy Plus features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, most of the time it's a great feature as we get longer times to review items, and return windows. I was trying to purchase a Video card recently and each time I was lucky enough to get one in my Card they would charge my Credit Card, then 5 minutes later Cancel the order. This happened like 5 times. I called customer service and was told that was nothing I could do but to keep trying. Telling me to use a different Card or some other means. I believe they were treating me like some Auto Buy Bot for those GPU's even though I was a real person with a Plus membership and calling them on the phone. Needless to say, I had to purchase the GPU from Amazon instead. Also tried to purchase A TV and same problem, Warranty was $500 to extend but Samsung provided a free extended 4-year warranty, so again did not purchase from Best Buy. So this year, I have not used my Plus membership due to not being able to purchase anything without the orders being canceled. I may let it lapse this year, and if I need another high-dollar Item, repurchase.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear you haven't quite been able to take advantage of your membership benefits. For support with your questions or concerns, feel free to give us a call at (888) BEST-BUY or (888) 237-8289. You can also connect with us on on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Had all the features that met my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to follow most all the features guides on how to use and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership comes in handy when you don’t have time to fix it yourself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They allow extended price adjustments and product returns. They send out special deals. There is value in having this because if by chance you have a price adjustment on a big purchase like I did, it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lower pricing and the extended month for a full refund. The membership pays on it own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recently shopped at Best Buy and had a great exp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently shopped at Best Buy and had a great experience. The staff was helpful and knowledgeable, especially when I had questions about different options. The checkout process was quick, and the store was well-organized. My order arrived on time, and everything worked perfectly. It’s always nice to shop somewhere that still values good customer service. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly amazing alows you to try stuff out and teturn it no hassle at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Positive Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus is great for tech shoppers. The longer return period and special pricing make it a smart upgrade if you buy electronics regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend for savings and 60days price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of items you can buy on sale with the Plus membership is insane. It also pays off itself in nearly every purchase and even saves you more, more times than not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Brother printer. I really like that it takes a toner since I don't print that much and inj cartridges dry up before all the ink is used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers several membership options, including My Best Buy Plus and My Best Buy Total, designed to provide perks like exclusive discounts, extended return periods, and tech support. Here’s a breakdown of the pros and cons based on real-world value. Pros: ✅ Exclusive Discounts: Members get access to special pricing on select electronics, which can add up to significant savings over time. ✅ Extended Return & Exchange Periods: Higher-tier memberships allow more time for returns, great for those who like to test out products. ✅ Free 2-Day Shipping: Orders over $35 often qualify for fast, free shipping, making online shopping more convenient. ✅ 24/7 Tech Support (My Best Buy Total): This can be a lifesaver if you frequently need troubleshooting help. ✅ Protection Plan Included (My Best Buy Total): Covers accidental damage, repairs, and replacements, adding peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save. Great Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save more with member prices. You get a handful of great deals and discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably wouldn't buy it again unless I plan on making a big purchase, but it can definitely be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership is excellent for tech lovers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a tech lover Best Buy Plus is a must! Best Buy Plus enhances your benefits by combining exclusive savings with reward points, making every purchase more rewarding. Members get early access to special sales events and exclusive promotions before being publicly available. This can be a game-changer during major shopping seasons like Black Friday and Cyber Monday. For just $49.99 per year, Best Buy Plus easily pays for itself with one or two big purchases. Whether you’re shopping for the latest gadgets, home appliances, or gaming accessories, the exclusive discounts and free shipping make it a smart choice for tech enthusiasts. If you’re someone who frequently shops at Best Buy, this membership is a no-brainer. It offers convenience, savings, and peace of mind, making every shopping experience smoother and more rewarding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as it used to be, but you can still get some good deals if you're patient and the emails they send out. Usually it pays for itself in savings as it's no hard to hit the yearly price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus = AWESOME deals at deep discounts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE the perks this program allows me! i get so many alerts for so many great deals that i am always looking for needed buys and sometimes impulse buys :) i am a techie - so i love buying cool gadgets and i love getting awesome Best Buy Plus exclusive deeply discounted deals even better !! thank you Best Buy - you know how to treat your regular clients satisfied :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase salesman explained everything to me. I also let my family members know about this membership, and they also will be purchasing in the future. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AN EVEN BETTER BUY AT BESTBUY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this membership was one of the best things I possibly could have done. I get unlimited Geek Squad access. And when I forget to turn in my return because they only give you 15 days. I get an extra 45 days because of this membership exclamation point My best buy plus membership is great value, Great experience and great customer service! That's an even better buy from best buy plus ;)

    I would recommend this to a friend