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Customer reviews

Rating 4.2 out of 5 stars with 40257 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 552 Showing 11,021-11,040 of 40,257 reviews
  • Rated 5 out of 5 stars

    Great way to get some money back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the best buy plus if you purchase with your best buy credit card! AND if you purchase around 500 a year. you will get what you paid for back.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this plan to return headphones (never opened) that I had purchased 1 month earlier. I bought the headphones online and was given a pair as a present so I did not need this pair. Spent $50 on this 1 year plan just to return. Unlikely I will use this membership and next time I make a purchase I will be going somewhere that honors more than 2 weeks to return merchandise. Given the amount of money I have spent with Best Buy over the last several years this has completely changed my perception of their customer service.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Amy! Thank you for your review. The My Best Buy Plus membership is designed to offer a range of exclusive benefits beyond just an extended return window, such as special member pricing, free standard shipping on all orders, and dedicated support. We genuinely regret that you feel you had to purchase our membership. This is certainly not our intent, and we are committed to transparent and valuable offerings. For any questions or concerns related to your membership, please reach out to us on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Be sure to mention this is regarding your My Best Buy Plus membership. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great! Especially if you need to use geek squad. Makes life so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value beyond belief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible value making life easier when it come to shopping for electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could help with scalping if they make it better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't assist with drops in any way. They could really help with scalpers with this.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We certainly understand wanting to make sure that your My Best Buy Plus membership helps you get the items you are looking to buy. Your membership provides you with access to members only sales events, which should help you with this process. We would be happy to help or review any additional concerns you have. Just send our team a private message on social media, so we can help. Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy is so worth the $ in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extended 60 day return period! I have always purchased the extra geek squad protection, but this extra 60 days is an extra safety net. This has already reduced my stress & anxiety with making decisions and purchases. I've also already eyed some great deals offered to members and will be making a big purchase in the next week from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great membership especially if you constantly buy technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Who knows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t saved anything yet. I bought it to get a discount on a computer that I ended up canceling the order on. The computer got refunded but this didn’t. We will see how it goes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a Ring camera. Was unable to connect myself. Due to my age. The Geek Squad came out and got it done right. Love the camera and Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is not necessary, but fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with PC. It’s fine. You can save some money, but overall unless you use Best Buy a lot it is kinda worthless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get a membership...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership... i basically got my AirPods for 80% off because of coupons I was able to stack!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager was GREAT with accompanying me. Will go to that atore again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying the perks from this extended membership program. I like having the comfort to know that I have time with an item because of a longer return window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I like the price matching option the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harold Crabtree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good place to buy electronic equipment with superior service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable with nice benefits if you are someone that purchases games computer parts and music accessories like headphones. It saves you quite a bit. Well over the price you pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already paid for itself. I didn't shop much before I had it so it is hard to compare to not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this membership, and with my first purchase it paid for itself. So from now on it's all cash savings, you can't beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience and we received a $300 gift card. Would buy again under the membership plan. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus™ Membership: A Shopper's Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ membership is a shopper's dream. For a very less annual fee, you get free and fast shipping, 24/7 tech support, a 10% point bonus, and exclusive member-only sales. If you shop at Best Buy often, this membership is well worth the investment, offering convenience, savings, and expert support for tech enthusiasts and savvy shoppers.

    I would recommend this to a friend