4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40256 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 40,256 reviews
  • Rated 5 out of 5 stars

    member plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great membership idea, have up to 60 days to return an item versus 15 without membership, geek squad service if needed, special connection to bestbuy home services number and even more benefits. well worth the 49.99 fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership and thankful that I’m able to return when needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told i was being charged a fee for a service to transfer my data from one phone to another at the cell service department. I was never asked or told or even mentioned that it was a yearly membership i was paying for that i would have to continue to pay. Overall, bad encounter and service at that store

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, username207! Thank you for sharing your feedback as a My Best Buy Plus™ member! This sounds a bit concerning. Please, be sure to reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review for further assistance. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Feel valued

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved feeling valued while also receiving extra discounts. Excellent customer service whenever I have issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our membership with you and getting befit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. We found bestbuy membership ver useful, whatever we need, we buy from bestbuy in good deal peices and easy monthly payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep kindly explained the value of this membership. Since it extends window for returns and to receive refunds for price reductions, it is a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays itself off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to offset costs with discounts and benefits it offers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased with tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Geek Squad membership but was told I needed this for my tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exquisitely reliable and durable as charged

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely thrilled with my Best Buy membership package! The benefits and rewards are outstanding. From exclusive deals and discounts to free shipping and extended warranties, it has truly enhanced my shopping experience. I highly recommend it to anyone looking for exceptional value and top-notch customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership so I'll use every year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Because of this membership I had so many advantages. I'm getting very good offers it's notifying me before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with shipping and return costs and it’s lots of value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership is very good. Wasn't sure it was worth but it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shop here more than three or four times per year, this membership is definitely worth it. From warranties and early access to products. Definitely worth it. They also mount TVs and do Apple repair also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad alone is worth it! I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best offers, best deals and supper staff members. I have purchased few items and I don’t have any complains about any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good investment. It double covers the items you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perks purchasing the Best Buy Plus membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty and

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay help or protect all your purchase at Best Buy good warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When shopping, I always look first at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently made some major purchases through BB and was pleased with the service, delivery and quality of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership Pays For Itself !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy Plus membership is a Plus Plus for anyone who might enjoy building computers as a hobby (as I do) or has plans to make an electronics or appliance purchase. Best Buy has very competitive pricing to the online delivery stores and the cost of my Plus membership was more than half paid for with the first purchase. Highly recommended!

    I would recommend this to a friend