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Customer reviews

Rating 4.2 out of 5 stars with 40257 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 40,257 reviews
  • Rated 5 out of 5 stars

    Great deal for returns and discounted prices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Best Buy Plus Membership. I get tons of offers, lower prices, longer return times on products, the list goes on and on. Thanks for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfaction 200%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team. Are wonderful, respectful, and always there to help you out , great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a yearly subscription to Best Buy membership is totally worth it to save money on products all year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Sometimes hard to find help on the floor due to being busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great! definitely recommend. has a lot of good benefits

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to log into my account. I believe because both my husband and I have accounts. At the store they couldn’t do it together on the day I wanted. I then struggled at home and finally went in again to have them try and my points had expired. :(. I like the rewards but seem hard to use

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, Nichole6! Thank you for being a My Best Buy Plus™. Being unable to access your account is not an ideal situation and we understand how disappointing this can be. We invite you to contact our support teams for assistance. You can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention your "My Best Buy Review" when reaching out. We'd be happy to help with your membership concerns. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Extended Return Period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 power outlet converters for a trip to Europe. When I arrived in Europe neither of them worked. By the time we returned home the 14 return period had expired , however, since I have the My Best Buy Membership it automatically extended the return period to 60 days so there was no issue with returning the defective products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At Best Buy Customer service is guaranteed at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a Store I like to shop, you feel most welcome the moment you enter th Store. The Associates a extremely helpful and demonstrate excellent customer service that leaves a lasting impression. The Store is always well organized ,stocked with quality products with reasonable pricing. Best Buy will always be the Store of my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome member deals and affordable prices. Protection plans are always a great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh the potential!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Savings plus cash back if your purchase later goes on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a recent Plus member and am wondering why I haven't done so earlier! Great deals, member benefits, etc. I have recommended this to all I see. Truly a "Best Buy"!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the protection plan with this! It’s amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Express time delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having chance to order an products and receiving in the same day, its another feeling to feel ON

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership prices and Geek squad support are awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome as you get great perks! and the Extended return date to give you extra time to test product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan I like that when making a purchase if items go on sale up to two months later they will honor that price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the fence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great deal has come in handy for me several times my only complaint is when i need Geek Squad support they send 3rd party people and im happy with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but it sounds like a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you can afford it then it is well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is worth it if you can afford it or if you are a regular customer of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It paid for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this membership in case my purchase price went down in 90 days. The TV mount went on sale by more than $100, so I got that back and it paid for the membership also. Cannot wait to use it again on another purchase.

    I would recommend this to a friend