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Customer reviews

Rating 4.2 out of 5 stars with 40257 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 40,257 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and informative on what product to purchase and on their specifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive already saved a good amount of money on multiple products including my new washer and dryer with this program, and the member only pricing. Ive been a best buy reward member for years but i like the additional benefits of the total rewards program including the additional return period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Pays for Itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has already paid for itself by allowing price matching even after the sale and allowing extended return windows. Even without the membership what brings me back to Best Buy is the excellent staff, always there to assist and provide sound asvice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership for a good price, and I like that. I have unlimited geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome geek squad support, in store & by phone customer service was fantastic. I'm so glad I purchased my membership in 2024. thanks for all you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use my plan to fix my computer, and it was incredibly reassuring to know that Best Buy would handle the repairs if my laptop needed fixing. Having that peace of mind made the process much less stressful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal and worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quality service! More exclusive deals would be great as well. Extended return period is fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love My Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be very beneficial to have a membership. You get great deals and can always get most of your money back with the certificate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i got the membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really going to help me get the tech i really want with great deals, can't wait!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice I saved money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discount and worth the membership honestly wish I would have started sooner to earn more points on my account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added value and service to products I was purchasing. Has worked out great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the expense !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it especially if you happen to buy at least 2000 USD worth of goods in a year. It pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend it, it is Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very valuable! Great discounts. Real benefit! I have gotten great discounts and have saved plenty of money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got some good value for the membership. it is worth if you are a frequent buyer, specially for the big value items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never give up Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a pleasant experience to shop at Best Buy - main reason being knowledgeable sales people who will make it simple for you when faced with complex technical features & jargon. Keep it up, people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery. Professional skilled installation workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre a frequent shopper, its genuinely a must have. The techs are very nice and helpful and the installers even more so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus Membership has provided great benefits. I plan to renew it annually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love your support team. No matter how busy it is in the store, they make every effort to take care of my needs. They all know their stuff, and are quite helpful and pleasant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Television Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv arrived already damaged. Two trips to the Dover store before we could have another one sent. We then had two tv charges to our credit card until we again contacted the store to have one removed. By the end of 2024 and entering 2025, things should be easy and it clearly was not so.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, AlexC! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech