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Customer reviews

Rating 4.2 out of 5 stars with 40276 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 599 Showing 11,961-11,980 of 40,276 reviews
  • Rated 5 out of 5 stars

    Need more time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know haven’t had it long enough to answer these questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and truthful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I was a little skeptical when they said they would give you the lower price if it went on sale within 60 days. They refunded the difference to us with 5 days of me asking for the benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match even after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Tablet 3 weeks ago, bu then I returned to store and saw the same tablet on disccount, they reasly apply the sema disccount into my credit card, like $80,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good value to us, wWis I lived closer to a store, but online is great and fast delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I decided to buy my big tv at Best Buy. The sales people were very knowledgeable and made me understand the options of the televsions they market. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership so wish there was some levels”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that it is amazing to have 2-month return period with the membership , though I wish employee discount can count as one of the factors on top of that would be great, maybe for members also set a reward goal to meet certain levels for cool prizes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is pretty good as it offer deals on many things that are exclusive to members. If you go here a lot, then it would be worth it to buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Memberships are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is good because of the variety of products to look at. It appears that when the sales people see you are a member, they treat you as a member would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best memberships ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy memberships are totally worth it! The discounts, extended returns, and free shipping make shopping so much easier. Plus, the extra perks like Geek Squad support are super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Young Leading The Mature Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many of the sales clerks are young but they sure do know their business. They are so knowledgable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BEST BUY - BEST WASTE OF TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel there’s no value to the membership and it serves no real purpose. Very frustrating when you order $7000 worth of product they never ship it but yet charge $29 for shipping and reverse the charges the next day. This happened seven times, 45 days waiting for my order I finally canceled

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your recent purchase, although this is far from what we expect for our customers. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) to receive support with this experience. Please mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy Plus - Worth it in my opinion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of the Best Buy programs for a long time. I'm not a fan of the pricing that they recently introduced, but I guess they have to support the benefits in some way - so I understand. I love the extended return/exchange policy just in case I get a defective product, I know I have 60 days to exchange it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and plan on using it all the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I’ve found about the membership program it’s really helpful when purchasing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use this membership a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really excited for the discounts. I plan on buying a couple of expensive electronics in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Best Buy is for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my hero when buying or asking for service, in appliances or electronics. Never felt disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I think that this membership is the best, it includes the best offers here at the Best Buy for the majority of the electronics that are essential for your household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valuable always great deals love it for getting cell phones and bigger ticket items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has many great rewards and benefits. Very easy to use. So thankful we purchased the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very successful. Great staff. Very helpful. Installation, Adonis, was 1st rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extend Return Period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended return period of 60 days has been really helpful on a couple of occasions!

    I would recommend this to a friend