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Customer reviews

Rating 4.2 out of 5 stars with 40395 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 40,395 reviews
  • Rated 5 out of 5 stars

    Membership Great but Changing in 2024

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This year, I've been very satisfied with the savings and individual services I have received. Both pricing of appliances and installation has been very competitive and sometimes install and takeaway has been included. Sadly, some of these benefits will be going away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with the membership so far. It's a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership and use it often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is valuable. Member prices are great, and unlimited Geek Squad support is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goid but am not using it much. It's good for people who purchase more items and order online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C5 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, and I'm glad I bought the BB + membership with it. It's saved me $700.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase of lap top and accessories, staff explained everything with knowledge and care. Payments were affordable and very reasonable time to pay off. Will do business again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals all the time, saved me money on my refrigerator too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best! I keep coming back for new offers! Whatever your needs are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for making a new large purchase. Periodic gift certificates make it even a better value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have a Best Buy plus membership, go get one! Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're considering the Best Buy Plus membership, don't hesitate any longer! It's an investment that truly pays off and will transform your shopping experience for the better. I'm thrilled to be a member and can't wait to continue enjoying all the benefits it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was very good. I was able to buy items and be sure to buy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use it when we can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth Very helpful give discount on various items and extended return time or exchange time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy checkout after receiving discounted pricing. Also, they notify you of special deals before the general public. You save more than the cost of the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to have help with merchandise and the geek squad is top notch and always been very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met 2 very helful people-John and Sean when buying a refrigerator. We bought a refrigerator for our downstairs and i forgot to mention we needed the door to open the other way. I went back to the store and was charged $95 for this service. I find it crazy that im charged extra when this appliance is designed to open either on the right or left and i just happen to need it the opposite of how its packaged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As promised my Microsoft subscription gives me access to the software I need to work effectively.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great - aside from Drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the exclusive deals are great. Extended return periods and other benefits give me the flexibility I’m looking for. What I don’t love is the switch to “Drops”. Having active deals is much better than having access to a random rotating selection of items that don’t reach the level of exclusivity you’d expect for being part of “Drops”. Usually, the prices aren’t even that low for these items so I fail to see the benefit of the Drops system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The manager, Darren, was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager , Darren, was professional, firm about the policy, but also helped me where he could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership helps me with saving money along with getting great gift ideas for others.

    I would recommend this to a friend