Customer Ratings & Reviews

Membership provided us a substantial discount when purchased eight appliances for our new home.

The savings is well worth the membership fee. The only downfall is that I'm spending more money!!!! The key to shopping at BestBuy is to check online daily (like the stock market) for new discounts and sales and then buy, buy, buy when the price plunges!

It's OK, but short sighted of Best Buy to abolish the prior rewards tiers and now have to pay for it. If it wasn't for the $0.01 additional for the membership that re-writing the order messed it up on both the Best Buy and Citi Bank side. Time will tell if I renew, but about only benefit was the return of the extended time to return that I enjoyed with the prior program as I definitely don't need Tech support, being a tech troubleshooter for friends and family.

The real value in this is if you are having things shipped. If you go into store or you can pick up at the store it’s not really a value. Most companies provide free shipping if you’re spending over a certain amount on your purchase anyway. Quite honestly, I struggle to understand the true benefit to this, except for the 60 day return policy. That is the primary benefit I could could (but haven’t taken advantage of yet).

I haven't really had it long enough to say too much about it but all I know is I already saved a bunch of money from just one purchase including the cost of membership. So all the money I save and deals I get from here on out are icing on the cake. Looking forward to seeing the deals!

Annette is very knowledgeable and helpful. I will continue to see her for our appliance needs.

This membership offers a lot of deals and discounts. Very good membership to have for products.

Great shopping for me and great discount for me ….

The manager did a great job and great customer service. Very happy with the attention to detail

My TV stopped working about 3 months after buying it. Walked into the store with broken TVand just swapped for a new one

I love that every purchase is saved on the app. Makes it easy for me to keep track of receipts.

1st of all it’s a great service they will send you exclusive emails to low prices or discounts only available to members and then there’s the random money they drop in your members account just for being a member the perks are well worth the price!

Awesome membership so many discounts and savings!!!!

I love this. They let me do a price match on my computer after it was bought without coming to the store. & it was price match from best buy. I love coming to Best Buy.

The Plus membership is great and the service and pricing is very attractive. It is right on your dashboard which is very good way to remind the customer your standing and special pricing on the items. Excellent shopping experiences all together.

Love the extended return window as it enables me to confidently purchase tech for a "trial window" to ensure it is right for me!

The membership was very important for my purchase of a used cell phone. I felt more protected and it gave me return privileges in case the phone wasn’t right for me. Flexibility and peace of mind were worth every penny.

Peace of mind while you shoping with membership, you have more previlages and first priority offering

The membership is very good. To get good pricing for products. Love the shipping comes faster than when its expected. Overall good value.

So far so good you have 60 days to return a product that you’re not happy with. Plus they send some cool offers