Customer Ratings & Reviews

If you’re considering a Best Buy membership, here’s a breakdown of its pros and cons based on my experience: Pros 1. Exclusive Discounts: Members often get access to exclusive deals and early sale access during events like Black Friday or holiday seasons, which can save a significant amount on big-ticket items. 2. Extended Return Policy: Memberships like TotalTech or My Best Buy Plus offer extended return and exchange windows, making it easier to return products without rushing. 3. Free Shipping: Many memberships include free standard shipping on eligible items, which adds up, especially for frequent shoppers. 4. Technical Support: TotalTech members benefit from 24/7 Geek Squad support, which is great for troubleshooting and setting up new gadgets. 5. Price Match Guarantee: Members can often take advantage of price match guarantees, ensuring they get the best price on purchases. Cons 1. High Cost for TotalTech: The TotalTech membership costs $199.99/year, which might not be worthwhile for casual shoppers who don’t need frequent tech support or services. 2. **Limited Benefits for Basic Memberships

The My Best Buy Plus membership has been completely worth it for me. I recently bought a Lenovo Legion laptop, and the member discounts and extended return window gave me a lot of peace of mind. The faster shipping and extra protection benefits make the whole experience smoother, especially when buying higher-end electronics. If you shop at Best Buy for tech even a couple of times a year, this membership easily pays for itself :)

Love the membership and benefits that come with it including the early sales and upcoming sales

Good product came in handy.I really like it. Try it and you can't go wrong.

One could never go wrong with BestBuy. You can count on them for everything. To put a better perspective - I’m sure others have experienced the same; I got a Bose Sounbar gifted for x-mas from a family member. Apparently, Bose as the manufacturer had a holiday sale and thought it to be the better deal. Unfortunately, the soundbar was defective. Our experience with having the return/exchange process directly with Bose was a nightmare. It took over 2 months to get a new item back. If this had been purchased at BestBuy; 1st - They Price Match, 2nd - Their return/exchange process is superb, 3rd - All employees are experts. Should you have questions or doubts about any electronics, they will help you! - plus they have an excellent warranty membership with perks.

This dishwasher is exceptional and does a wonderful job cleaning and drying.

A membership that’s definitely cherished and needed and appreciated getting!

Lot's of perks with Best Buy Plus! Worth checking out

It's really worth it because you can get some money back if something that you bought went on a sale.

Would recommend too anybody and everybody that might be looking for a good thing to buy

When I went in the store. I was looking for a controller for my wife computer. When a gentleman asked if I needed any help, I said yes I do , and I told him what I was looking for and he gave me several options. So I bought the one I got. And it works great. I also asked him about a wireless surround system. And again he gave me some options and I told him when I can I will get one soon.

For the cost, this membership is a good value if you shop electronics or appliances at least once every couple of months or a few times a year. For many items, I often see a "plus" price that is comparable to Amazon/Target/etc, or better, and often on items that aren't on sale at other places. In addition, I see Plus prices on top of sale prices on many items, giving a very nice discount. I buy most of those types of items from Best Buy if they have what I'm looking for when I need it. Just one Plus savings on an item like TV or refrigerator pays for the membership for a year. The customer service from Best Buy couples with the membership and makes shopping at Best Buy worthwhile. Service in-store is usually good, and online service has been excellent. This is speaking from years of experience purchasing online from Best Buy. Deliveries are quick, and any issues are taken care of right away. Returns in-store are smooth and easy. Almost all of my electronics/appliance purchases are done through Best Buy nowadays, from refrigerator to tv to tablet to computer accessories to small appliances, you name it...there's always a decent selection and often a Plus price to sweeten the deal, along with 2-day shipping (which often arrives in one). They carry more categories of things online than you see in-store, so it's worth shopping online with them when looking for items. The sales and events for Plus members are decent, but I find that I normally go looking to buy things when I need them, which may or may not coincide with a sale event. However, I've gotten a deal from the Plus price often enough that I'll renew it again when it comes up.

For a 30 bucks a year you cant beat the price for all the benefeits you get

I’ve been a Best Buy Plus member for almost a year now, and I can confidently say it’s one of the best retail memberships I’ve signed up for. The free 2-day shipping is a game changer, especially when I need tech fast. I also love the exclusive member deals. I’ve already saved more than the membership cost on just a couple of purchases. What really stands out is the extended return window. It gives me peace of mind, especially when buying big-ticket items like laptops and TVs. The customer service has also been excellent. They actually prioritize Plus members, and I’ve noticed faster and more helpful responses. If you shop at Best Buy even a few times a year, this membership pays for itself quickly. Highly recommended for anyone who loves tech and values convenience.

I recommend this to people who like Best Buy an there deals

The value of the membership is great. I’ve already saved $60 with Best Buy Plus!

It works awesome fits perfectly in place. Was honestly surprised at the customer service and delivery quality

This is a good value if you shop regularly at bestbuy. The membershop cost si a good value wjth the savings and monthly perks savings. The 60 day return window is great and it also increases the price match window to 60 days giving more time to get extra savings if something goes on sale. I frequently check especially deal of the days since they are good only that day for price match.

I love my new game it is fun and interesting. A twist on normal shop games. Although i am disappointed in the shipping. I paid to get it early instead of doing the free shipping. It came late. I received it on the day free shipping would have had it here. So i am angry that i had to pay for shipping if i didn't get it any earlier.

Best Buy is definitely my go to for electronics for many reasons! I like to try before I buy. They are fantastic at having things on display so you can see how new products work. They have a knowledgeable staff that is always friendly and happy to answer questions. They also have a fantastic return policy. My only complaint is that I typically leave with more than I went in for!! However I run a small buisness so that usually equates to better productivity!