Customer Ratings & Reviews

I was impressed with the purchase, the installation and the way that this went...but this is my 4th install with BB and they have always done excellent

This membership is great to have; it allows you to have benefits others don't have!

I used this two times when they came on sail was a good price an got the notified when they came on sail would recommend

The associate was very helpful and friendly. The printer ink was well stocked.

Great Tv would buy another just like it if i need another tv

I like this membership and plan on using it more once I have what I have on it paid off.

Great membership. Paid itself off in no time! Highly recommend if you plan to consistently shop with Best Buy

Best thing ever ,having the best equipment and or electronics have value and top of the line name brands .

I was told I can use this to pre-order Pokemon cards. Which would have been great to get after work. Only to find that you can’t do this with Pokémon cards

Worth having for support and perks. It's like just 4 bucks a month.

I would like to rate this higher, however it's basically all of the perks that I used to get for free through my rewards program. So do I enjoy the perks? Yes. Do I save enough money with it to justify the membership? Yes. But all of this used to be free so it's annoying to see it as a paid benefit now. However, I'm at least glad that they have a lower-cost membership that doesn't require the whole tech plan to go with it.

Very helpful and they go above and beyond. Good customer service with a good attitude. Took the time to explain the problem.

Great value on washer/dryer I purchased. Price also dropped and I got the lower price.

Worth it , it's pretty cheap and they basically refund the money by giving extra discounts, if not that $50 gets refunded back automatically at the end of the Year.

First, thanking Best Buy for their support and collaboration I appreciate your time spent with and your patience afforded me

I love the deals and great return policy. I have no worries also the shipping is the best

I don't use it much but i really want the gift card so I can buy a laptop bag and upgrade my laptop and stuff.

I bought the membership because the salesperson told me I could apply PriceMatch to my $2,000 laptop if the price dropped within the next 60 days. The laptop's price did drop, and when I requested PriceMatch, they told me it wouldn't apply because it came as a bundle with some software trials. I wasn't interested in any software trial nor install anything, and besides, you can get software trials for free anyway. I think they include these "free" trials to make it seem like it's some kind of bundle and then not apply PriceMatch. The salesperson should have known that PriceMatch wouldn't apply in this case but insisted I buy the membership because of the PriceMatch possibility. It seems like a scam to include trials with such an expensive laptop and then say it's a bundle just not to apply the offered PriceMatch.

Had issue in install of MS365, called support and girl in India took control of my computer and got it installed without problem.

I have enjoyed the convenience of this card. Customer Service has been easy to work with