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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40433 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 703 Showing 14,041-14,060 of 40,433 reviews
  • Rated 5 out of 5 stars

    Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! The customer service team member was very helpful and explained the program very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discount abound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discount for electronics and videogames, friendly staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value…… basically got my money back for associates i purchased with tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. You can get a lot of things cheaper. And you have 60 days for free return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price drop protection is main benefit for 60 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price drop protection for 60 days is why I bought it and it already laid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To easy and convenient to pass up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy signing up. It took a couple minutes and makes me feel better about my purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used it once to purchase a refurbished refrigerator ....it extend the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great value if you are planning to make any big purchases. We savwd a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership rewards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership cost has been returned with store credits which have been used for merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value we love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator and the delivery guys did a great job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with so many perks it basically pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very grateful to be a plus member. It has been a great experience. My son wants to do a return; however, it was past the 30-day mark but was able to still return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the value, geek squad etc. We love shopping at Best Buy! Great value, great products!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID LIKE THE PLAGUE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself the money and painful shopping experience and just buy an Amazon Prime membership. My first purchasing experience was a disaster, product was never delivered due to door dash being incompetent. Their customer service agents are overseas annd hard to understand annd don’t have the ability to ship replacement products, only refunds! It took nearly 3 weeks to get refunded the purchase price instead of just being shipped a replacement product the day the issue started, and that’s only because I had to escalate my issue to the executive’s emails of Best Buy. DO NOT BUY A PLUS MEMBERSHIP until Best Buy changes their customer service policies to be more customer friendly.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your concerns with your product delivery and getting support for your item. I can understand that not all items may be available to provide a replacement and waiting to get a resolution for your lost delivery can be difficult. Please reach out to us on any of our Social Media Profiles for support with any other claims Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Bestbuy membership card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of good value if you intend to spend at best buy. I make all my purchases at best buy which makes it useful to me. If you only buy an item on bestbuy a year, this isnt for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great value for the price, a lot of advantages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New_Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time membership; will see how it goes but seems to be a good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic value for the money. I definitely saved more money than I paid. I also like the free shipping and the extended return window. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a real value. I like product and price.Thanks Best Bay Plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is a great option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me make purchases I need with better pricing. Having early access to products helps me make sure I get it in a timely manner.

    I would recommend this to a friend