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Customer reviews

Rating 4.2 out of 5 stars with 40443 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 718 Showing 14,341-14,360 of 40,443 reviews
  • Rated 5 out of 5 stars

    I always use my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My member has enabled me to balance off my income as it gives me opportunities to plan ahead .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fly a lot for work and I didn't think I'd use it but its actually come in handy when I need to return something outside the non-member amount of days after purchase. Great if you travel often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY MEMBERSHIP A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience for few times I used it. If use best buy a lot definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful with appliance haul away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan seems to definitely have advantages, if you plan to order somewhat often fro Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They axed the main reason I got this to begin with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying 'membership' for fake deals is stupid. A bunch of the 'deal' items can be found for the same price or better, natively, at competitors. 'Early access'/fake hype nonsense? No thank you. I'll stick to normal, ethical business & consumer practices. The main reason i bought into this scam, was the advertisement of the game department; buy more pre-order games at once for actual cost savings. You then immediately gutted it after you got more 'membership' numbers. Your shipping is still slow; you ship out those orders a day or two late, so they'll always arrive AFTER release day. Trying to get BB to price match one of the competitors is like trying to win an arm wrestling contest against a body builder. Your 'rewards' program is still garbage. And now you're trying to escape the physical media market? You've fallen hard. You're even going the same way Sears did, and it hurts watching it. My part in this scam ends now, it's time to cancel it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best to buy a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a piece of mind. Like having insurance that you may not use or ever need but knowing that all your devices are covered and replaceable gives you a piece of mind. It’s worth the price for all that’s included. Repairs (sometimes same day), replacements, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like opportunity for savings and extension for return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY MUCH PLEASED!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much pleased with my stove and as for the installers, Denny and Brandon, they were nothing short of a 10.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't sign up for any membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't sign up for a membership, i paid $50 extra for a computer with the assumption of the price going down a d i would receive a rebate. So why am i receiving messages like i signed up for a membership. BTW the price never went down and i guess im never receiving a rebate...

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for sharing your experience. We understand your concern regarding the My Best Buy Plus™ membership being purchased without your knowledge. Our standard signup process for My Best Buy Plus™ requires your acknowledgment and input, including a signature on the pin pad and a phone number. Please know that you can cancel your My Best Buy Plus™ membership whenever you wish. To get personalized support with these concerns, please reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and mention that you're following up on your My Best Buy Plus™ review. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Excellent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad that Chris Galasso suggested I sign up for this membership as it instantly saved me money on the products I was purchasing. Excellent deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service at store. when i had trouble with some of my order. they worked with me to fix the problem. it took some time but they stuck with me through it all. i will continue my shopping with best buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the extraordinary hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. I added it with a new laptop I bought and you tacked it on to some other email, creating a huge host of problems for me and completely inability to take advantage of any of the benefits of the program. You created the problem entirely on your own and I've called a number of times trying to get it fixed but I just don't have time to keep explaining it. You added it to an email I don't have so it's not like I can do anything about it. And you have my best buy credit cards attached to it. Yay.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi Melissa! Thank you for sharing your experience with your My Best Buy Plus membership. We understand your concern regarding the My Best Buy Plus™ membership added to your recent in-store purchase. We want to assure you that our process requires customer acknowledgment and input during signup, including a signature on the pin pad and the provision of a phone number. You can cancel your My Best Buy Plus™ membership at any time. For further support, please contact us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and be sure to mention this is in response to your My Best Buy Plus™ review. Thank you! BBY-ExBrand_Totaltech

  • Rated 2 out of 5 stars

    It exists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Companies are trying to find ways to make money. For $50 you get benefits that should honestly be free. Considering they weren't before...fine...2 free day shipping. Fine, some "deals" others can't get. If you shop bestbuy alot, its ok. For every one else, I would just pass on this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth it especially if you are go na buy a laptop, desktop or anything that you would like to put a warranty on. Cheaper than just buying the warranty for the item and you get more things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best thing that I could have gotten! So may good deals for everything I need. Really good prices I LOVEEEE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and dryer and got a great deal. But my dyer was having issues after a month getting a replacement was an awesome deal!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great value and geek squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Best Buy plus to save money. And it really does if you buy things from Best Buy throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership Keeps Getting Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really worth the money now that they add bonus like using your Best Buy card and getting reward certificate. Keep adding more value to this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent membership worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership for the money. Use it all the time

    I would recommend this to a friend