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Customer reviews

Rating 4.2 out of 5 stars with 40563 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 771 Showing 15,401-15,420 of 40,565 reviews
  • Rated 5 out of 5 stars

    Good online experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and fast online purchase! Rece8ved the right product on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grab your MyBestBuy Plus™ Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The extended return times and warranties are completely worth the price of membership for the year! Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t have it any other way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t say enough about it, it’s a no brainer membership. You save so much with it especially on the bigger deals. And that two months is perfect to make sure I got the right item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel Tablet Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet works smoothly and offers great value for.money. Easily the best tablet under 400$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful customer service! Very nice people at this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping for an iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant experience. Associate was extremely helpful. I was veer impressed with his knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, deals save money and the coverage helps for peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gavin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use this at all. I somehow got set up while perching speakers

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      If you are looking to cancel your membership you can reach out to us on any of our social media profiles below for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Reward pts a +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 computers & the pts helped us pay for the micro program. All good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service and the friendly atmosphere was amazing and excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership allows for better selections, up to date offers and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy, the membership and perks came free with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just purchased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this so too early to tell if it was worth it. It did just save me an additional $10 on a purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A mixed bag with a much reduced membership progra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $50 fee provides very little in the way of real benefits. This sentiment stems from the removal of the Reward Zone points where it felt like being a loyal customer was rewarded and appreciated. This new plan is so empty that it makes me question how serious Best Buy is about staying in business, sadly. The best part of this membership is the generous return /exchange period which does remove some stress from larger purchases. So it's not all negative sentiment from me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for taking the time to leave a review here regarding our My Best Buy Plus™ membership. The membership does offer an extended return or exchange period, but we want to hear more about your experience and ensure that you are satisfied with your purchase. Please reach out to us on social media so that we can look into this closer. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please be sure to mention that it is in response to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience while buying in the store to avail discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY MEMBERSHIP +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 60 day return window is great. Sometimes I may need some time to feel whether or not I truly like a product if I'm uncertain and in cases where I do it’s a great perk to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving being a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being a member and getting all the benefits that come with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    At this point I don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say since we don't have a working TV. Bought the TV September's 13th and the remote stopped working in October and again at the end of October. Now it is November and still have a broken TV. Samsung is supposed to fix it in a week or two. I hope

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership I was kind of leery at first about getting it but it really worked out to my advantage with my washer and everything else it just gives you a little bit peace of mind we'll probably renew when it's up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great salesman and the membership gave me great rewards. I recommend this for anyone.

    I would recommend this to a friend