Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 40580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 793 Showing 15,841-15,860 of 40,580 reviews
  • Rated 5 out of 5 stars

    happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great products and service, always very helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it with the protection plan alone its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership program is a great due to the free shipping, on-line follow-up, tracking, Best Buy updates and having the benefit of sales updates and more. We appreciate the immediate responses on email to any questions or needs we have. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult and expensive . Took tooo long to set it up, we had to come back,.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are sorry to hear that having concerns with your set up and needing to return can be difficult. If you would like support please reach out to us on any of our social media profiles below. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good so farlove it work if u shop there alot good prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The are some great opportunities with this card!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This card offer alot of perks and opportunity for you to really benefit from using the card in a smart way. Hurry to get started you would hate to mess out on the many of great opportunities that you could be cashing in on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slamming deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to find out on the benefits of this. Good thing is i get extra time for returns simce i live 2 hours away from the nearest bestbuy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used it when I bought my phone. Very helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased it but I think it will be a very good thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the membership well worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership prices save me so much for my photography career. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rewards system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Garmin smart watch and it went on sale within the set amount of days to be able to get a refund on the difference - which paid for the membership, and then some. It’s a good investment for anyone who loves their tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Lots of benefits, it makes sense to support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Similar to the discontinued program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to the membership program they discontinued years ago. Purchased for my husband and he loves the discounts so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledgeable personnel great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely fast

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this comouter in February and its been great for school and work. Loads fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Best Buy member, and I absolutely utilize all the benefits and rewards that come with it. The simple fact that I have 60 days to return a product is super helpful in choosing my best devices that work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service w/ best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the service that I received, friendly salesman and helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shady Sales Associate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was severely pressured into buying this even though I knew I did not need it or want it. That is on me. But, the hard sales tactics was insane. I was lead to believe my laptop was going to be on sale in a couple of weeks for a lower price than I purchased it so I could then get my money back for the membership, plus more. It seemed like the sales associate knew of the upcoming sale. Guess what... The laptop never went on sale lower than my purchase price. I hadn't gone into a Best Buy in years and I cannot believe how it has changed.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your experience in store and sales tactics can be difficult. Please reach out to us on any of our social media profiles below for support.
      Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Super excited

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership for anyone. Everyone buys electronics all year and to get deal matching and outrageously good membership discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value. Always nice to have a insurance plan that will take care of your stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that is has deals and free shipping. Extended return times are also good. You get $50 off your first purchase and that’s the price of the membership. So it’s basically free. No reason not to have

    I would recommend this to a friend