Customer Ratings & Reviews

Membership is ok but i have not seen anything super great about it or any exclusive deals that tempt me to but more. I guess you can benefit more if you buy more often. It will be nice to have experiences for memeber exclusives. Maybe training or classes or somthing different as an additional add.

As one of the last remaining electronics and entertainment retailers that provide quality service and a wide range of products both in store and online, I found my best buy Plus membership invaluable this past year. With the growing concern of online retail snuffing out physical stores, I feel it is more important now more than ever to shop at retailers like Best Buy but more specifically this store as best buy offers unparalleled sevice along with almost anything you may need in their wide network of stores across the nation. The plus membership allows for extended returns and free shipping which has been an invaluable resource considering the modern online shopping trend and for the price, it is something I would consider a necessity for all those holding on to the traditional shopping experience where customer service meets tech knowledge. Do yourself a favor and subscribe so you too can reap the benefits of the best of Best Buy!

I am enjoying the membership at BestBuy. Lots of great benefits. I would definitely consider it if I had to join again.

The value of the membership is worth it if you’re a regular like myself! I love Best Buy and do alot of shopping so it comes with great perks like early access to drops, deals, sales and specials. Love it and keep renewing it every year!

Very worth it for deals, price matching, and extended return times. Has saved me a lot of money. Very happy the Best Buy employees convinced me to get this. Now the membership just keeps bringing me back in to buy more stuff because of all the deals

Haven’t been a member long,I bought a refrigerator from Best Buy outlet,Bowie,Maryland.I must say everyone was very helpful and accommodating.The manager Adam,I think his name was,very knowledgeable and personable.I thank the employee,had to bring frig. Back,too large,Adam was very helpful in the process.

Loved the membership - I was able to get extended return windows which are great!

Does the job!! I love the set.. washes and dries great.

For a long time I did not buy anything from Best Buy. We had a bad experience with a store in California. Until we met one of your staff members in your Medford store. His name is Jordon he explained a lot of things to my wife and I. Because of him we have purchased several TV’s for ourselves and as gifts. And because of him and the staff you have at your Medford store we do not go anywhere else to buy our electronics items we need. Plus we refer everyone to your store. This man is a truly an asset to your store and your corporation.

The membership value is worth it. At first I didn't know if I needed to purchase it but the delivery on online purchases is a lot faster and some of the items are even more affordable. It is recommended if you shop in person or online frequently at Best Buy.

I didnt think I would use my membership that often but I have found that I have used it alot and it has come in handy so I paid again this year it’s worth having

The team was very helpful in finding me the right phone for my needs and then quickly transferring the data for me. I was very impressed and will return again in the future.

I have only been a Plus member for a few months but everything about the Best Buy Plus membership so far has been great!

hp laptop i like all the features it would have been nice to know that the Microsoft anti-virus come with it wouldn't have spent extra till i need to for antivirus

For me, the entire point of signing up for Plus was the promise of priority and improved odds on high demand releases. Best Buy customer service repeatedly told me that being a paid member would grant me priority in these virtual “lines”. The reality is, it doesn’t do anything. Your odds under a paid membership are no better than free members. It also does not give you improved odds for their “invite only” purchasing windows, either. I’ve entered their virtual queues several hundred times over the last 12 months and have only been successful less than 10 times. On top of that, in the year since I signed up for Plus, Best Buy has made absolutely ZERO improvements to back-end infrastructure that would help to mitigate bots from buying out all the high demand product. While you sit in a fake line, bots just breeze right past it and buy swaths of product. In a time where all of their competitors have at least attempted to make strides to help their human customers secure product, Best Buy has chosen to do nothing. Every single high demand release or drop is botted to high heaven. It’s a joke. Any time I called Customer Service and complained about my experience, they just say they’re sorry and say they will note my issue and pass it along. Then there’s the exclusive offers for Plus members. They’re comically bad. They’re usually ~5-10% off products no one wants in the first place. Or on the rare occasion it is a desirable product, you can find a better price from one of their competitors without the need for a yearly membership. Listen, I know my issue probably seems stupid to some people reading this, but this is the main reason I signed up and paid for this membership and it doesn’t function anything like they promised. Anyone else considering this program for the same reason should know ahead of time. To other people considering Plus: if you just want a longer return window, then sure, sign up for Plus. That’s about all it’s good for. Otherwise, don’t bother.

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Membership helps to get best price and protect yours items

I wasn't sure I was going to use it when I bought it but has been incredible

This membership gives me peace of mind, knowing that Geek services are needed, etc.

Great decision for me. Excellent. Cannot add more- all is said.