Customer Ratings & Reviews

Best Buy has amazing costumer service. Always find the best products ant the best price and return policy is amazing.

We love this membership get good discount n return window is very good

Terrible! Best Buy doesnt even answer their phone anymore. I called my local store in California to schedule a stereo speaker repair. I was routed to India, then to another call Center in Illinois. 7 minutes later they said they have no way to access the local store but I could stop by around 330pm and they MIGHT be able to get me in for service. A year ago I bought a washer dryer from best buy. It took 4 tries to install the washer dryer. They made a mistake and several days later I noticed water inder my bathroom tiles. Best buy dis NOTHING to rectify the situatiom. They blamed the outsourced install teams, and since there were four, they all blamed each other. I ended up having my homeowners insurance take care of it. Half of my hardwood dloors had to be replaced, all of my belongings had to be removed and placed in storage. It was about $20k in damages. BestBuy isn't good anymore! Cancelling membership! Dont ever trust their installers!! Hire a plumber or just install it yourself

Membership is a great value. Able to save on big and small purchases.

Membership saved me hundreds of dollars? No question asked when returning

Saved me forty bucks on a tablet. Love it. Haven't used the benefits otherwise.

The membership pays for itself if you are somewhat active at Best Buy.

My Best Buy plus is amazing, I love the perks of having my items protected.

Happy with my purchase of my new 85 inch Samsung television

The two people who did the setup were responsible and did a great job. Thanks to both.

Always helpful for discounts, shipping and warranty!

I like the fact that i get to use the membership for extra discounts and other perks. I think it's a best deal when you like to shop online or in store. I would recommend this to my family and friends.

It helps me have the power to buy things that will make my life easier

With the my best buy plus membership I get exclusive deals only for plus members. That, with the added peace of mind with the extended warranties and claims access, i can feel safe knowing my purchases are protected. WORTH THE MONEY FOR SURE.

Excellent service. I was resolved the problem with my iPhone and I changed the screen protector.. and I bought the suscription for anual service

Overall this is a great value for the money! I look forward to using the membership benefits in the future. It is piece if mind knowing any issues will be covered

I've actually used this more than I ever thought it would

Great to have. Great options. Encourage all to purchase.

Everything went great we had just moved from tx sales and geek were very helpful

I have already canceled this membership. I decided I did not want another bill.