Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 37533 reviews
(37,533 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
New Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good membership. I got it for my mom incase she didn't like her new tv. So far so good. Bill
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good for extended return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved me money on a return past normal return date
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it if you shop regularly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are someone who spends a lot at Best Buy then you should definitely consider becoming a "My Best Buy Plus" rewards member. The longer return window is almost enough to be worth it for those of you who want to try things before you commit to an item and then of course the discounts help from time to time as you rack them up. I say try it for a year and if you realize it isn't for you then you can cancel as needed.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service the people they are every nice
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
First time member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to use in store n can adjust a price than normal member
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
BB Membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product! It gives you free shipping, so instead of paying for the shipping, you pay for the membership, and you have nice benefits.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I LOVE MY MEMBERSHIP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has done me well I’ve been taken care of with excellent customer service and support throughout all my troubles wether it was in person or virtually Best Buy team members have been life savers especially around holidays
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Geek Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It required six phone calls to finally get an appointment for an instore visit. On the day it was supposed to be ready, it wasn't and no one called to let me know that it wasn't ready. The one bright spot was that Alice helped me the initial day and knew I was headed out of town. So she, spent the afternoon getting it fixed so I could come back that evening and pick it up. Alice was great but overall my experience was poor.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, AnneR! Thanks for reaching out with your feedback. Trying to get information about your reservation should be quick and easy, so we can understand your concern. We would be happy to document your experience and assist in any way possible. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Membership, Yet to be Determined if Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, the sales associate convince me to purchase this membership. I hope I do not regret it. Yet to be determined if it was worth the purchase. Hoping I can take advantage of the price adjustments this holiday season.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
T.Bush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can afford this without zny problems an the Service at the Facility that I purchased it are very friendly an acceptional in helping the Customer to get what they need.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
No regrets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth the price. The membership offers excellent value for what you receive. Whether it's the quality of the content, the level of support, or the exclusive access to resources and features, it consistently delivers beyond expectations. I’ve found that the benefits far outweigh the cost, especially when compared to similar services. It’s a worthwhile investment for anyone looking to get the most out of their experience."
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Member Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I joined My Best Buy Plus membership. I did save a few bucks here and there on several purchases I made. Great program
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
An amazing membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not really one to get into programs like these, but this one really made sense to me and was explained to me in detail by the manager that was on duty. Got to love the membership pricing and special deal. If you're considering,,, I highly recommend..
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got immediate value out of the membership. Highly recommend.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Good discounts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good deal. I got it because of an apple promo but ended up saving hundreds on a washer. Would recommend if planning a large purchase in the next year
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Reasonable benefit at a affordable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find the extended return policy useful as the normal 15 day limit is very short. The delivery and other benefits make this a useful purchase and the occsional special benefits ( Sunday ticket price reduction) pays for the cost. If you spend a lot at best buy this is a good purchase.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely worth the money! Love the perks!!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Overall experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service still exist i enjoy spending my hard earn dollar in stores that still value there Customers. Best buy have all the top brands and a good prices. I kind of wish they sold groceries.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Glad I signed up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost less than having a one time television delivery. Since Best Buy now charges for delivery on the larger items.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
iPad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Apple iPad and I’m very happy with my purchase and the customer service at the store the day I bought the iPad
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
