Customer Ratings & Reviews

Best Buy membership is Great, great offers best warranty

This membership is a real value.You get the Geek Squad support member price locked in if they don't have the item.You still get it at the price because of the membership until they get the item in for you.The protection plan is second to.None and the service is wonderful.

This membership is a bit of a mixed bag. On the positive side, the extended return window makes purchases less stressful. On the negative side, I rarely find sales or member discounts on items I am actually looking to purchase, which leads me to purchase elsewhere. I really hope they make this membership more appealing as time goes on. Best Buy is a great store, and with technology purchases it can really be beneficial to physically see/hear/interact with a product before buying it, rather than doing a blind online purchase. So, I want Best Buy to do well, I just don't think this paid membership offers enough in return for the cost just yet.

geek squad was friendly and efficient and was careful with keeping area clean

I recently bought a desktop at this store and I have to say that the service was excellent. I totally recommend it.

Great customer service and great app for ordering and tracking and viewing membership points and benefits

This membership provides real value. Notifications of sales and clearances. Highly recommend.

Gives me access to sales and discounts on-demand. Great for frequent shoppers.

Christian our sales rep was knowledgeable and professional The Geek squad installed was also excellent!

Great Staff even if it’s busy, I went around the holidays and she was very helpful

Absolutely great choice to purchase this membership I am very happy. Bought this and will be renewing my membership

This membership is great. I wasn’t sure about it at first due to the additional cost on my already large purchase, but it’s paid for itself several times over. I love the features that come along with it and knowing that I have the services and protections that I need, I would absolutely recommend this to everybody!

It's good, Worth to take....., will recommend my friend

I appreciate the value received from my membership. I think it will be helpful to know all the perks in an easy format so that it can easily be utilized

Didn’t expect much, but the extra savings and longer returns actually come in handy. Worth it

Great saving and discounts. Document saved more then the membership cost by a significant margin

This membership is a real value plus Geek squad is an excellent choice to help out with your needs we are enjoying every discount that comes with our membership purchase

I honestly don't get much benefit out of the membership. The member deals tend to be things that I have no use for. Though I do get a 5 dollar certificate pretty regularly.

Membership pays for itself and the perks come in handy on evey purchase

I’m not a big shopper so I really must need something to go looking for the best product at a fair price. My laptop was at the 9 year mark and I needed the upgrade. Didn’t think I’d buy at BestBuy, thought possibly online for the best deal. The help I received along with great information above and beyond the questions I was asking made it an easy decision to spend locally because everything was better than fair. It was stellar. I also may need help going forward and having someplace to actually show up at was another value add. Becoming a member even though I won’t probably buy anything else anytime soon, was worth it because of the add ons I purchased were heavily discounted, so the membership was actually a way to save even more money. Who doesn’t like that?