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Customer reviews

Rating 4.2 out of 5 stars with 40916 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 40,916 reviews
  • Rated 4 out of 5 stars

    My Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership because it offered me a discount on the TV i wanted purchase. In doing so, it also gave me a 6 month XMSiris membership. So far, I enjoy it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LoveTV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV Samsung QLED 77 has an amazing picture! We would absolutely recommend this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung 65 oled 4k tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great color and sound. It was also a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why is it? They could’ve stopped this person from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s talk about this membership now. I only got it because I was turning trading in a laptop and at this point in time to offering a special or if you had Best Buy membership, you got an extra 10% on your laptop trade-in so at the time the membership was 50 bucks the laptop I was trading it was 800 so I was gonna get an extra $80 which to me is a no-brainer. I get a free membership but I get paid 30 bucks to get the membership and who knows if I use it in the future I may get more money just a good deal, however I got my gift card for 880 bucks didn’t use it right away waited five days and by the time I went to go use it 600 and something dollars if it had already been used and it wouldn’t replace it but they replace it. They wouldn’t give me a new one for the 200 bucks left so that didn’t get stolen so I had to spend it immediately and stuff I didn’t even want it. It’s pretty crappy, especially crappy because I contacted them within hours of the person actually using it and the person hadn’t picked up the product yet. They had been delivered yet. It was an online order so they should’ve been able to stop the order from going out and putting the money back on my car, give me a new card and no one would’ve been out anything, but there was a red tape in the back office this and got lunch investigation I never heard back from 660 bucks my laptop. My MacBook Pro sucks cause I love that computer. I love the $600. I didn’t get it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great quality is nice and cancels out noise well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a member

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot from Best Buy and wish I would have got it sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added Features

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maximizes Best Buy experience, while providing security in shopping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great because I get a great discount on everything I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has absolutely paid itself off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a couple things to consider when getting this membership. How much do you actually shop at Best Buy? Do you actively check the APP? Do you have the Best Buy Credit Card? While certainly not an extensive list, some of these questions could play a roll in whether or not this membership is worth it. When I initially purchased my membership I did it as a "test" run because there was an deal through the credit card that offset some of the cost with a best buy reward certificate. Since signing up I have saved even more money on various things I would have otherwise bought, which has further offset the other costs of it (lego sets discounts, various in-app offers, etc). What's more, is that best buy (the website or app) also tracks the year-to-date "savings" of the membership itself as well, further letting you know if purchasing it was worth it. Anyhow, whether or not it is worth it to YOU is going to be down to your spending habits of course, but I'd recommend it at least a a trial run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell labtop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love ❤️ my new computer. I was really wanting the 17" but it was not on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like how the glasses are transparent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use at woke I like that it helps u with things u need to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones. They are a blessing. I can listen to my Christian music for hours. They’re comfortable on my ears and my head. I love my beat Pro Max headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus - Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases I could make to convenient shopping even more affordable. If you plan on making consistent or large purchases, I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac neo is awesome I would recommend this product to my friends and family

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Life is 1 big road with lots of signs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everything that glitters is gold. This is the 3rd time that I am giving best buys a poor rating, on the last two items, that I bought from them, (washer & dryer). The product works well but they came in a color that I didnt wanted and still to this day, no one has inquired about assisting in giving me, the color of items , which I saw, on "their display floor". Their geek squad told the delivery man to connect the items and they will further assist me, in getting the colors which i wanted...but that was just a lie to pacify me. But that is cool, for the next time I need any appliance, I will go to Loews or Home Depot.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for your review of your My Best Buy Total membership. For questions or concerns related to other topics, feel free to reach out to us on Facebook: facebook.com/BestBuy, Instagram: instagram.com/bestbuy, Twitter/X: twitter.com/BestBuySupport. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    time to make up my mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont like having to decide in a rush, so even though i'm famous for spur of the moment purchases i want to have some time to decide if i want to return an item. the 60 day return window is worth it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I'm really enjoying it. Bestby is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great membership to get when getting a PC or any electronics. It gives more time on your items if there are any issues and a longer warranty, along with benefits and discounts towards more items in the store or app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my membership and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my gift purchase! The recipient loves the quality and visual appeal of her new LG TV. The set up and installation was timely and efficient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good review so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely real value, but the upgrade is most buck for money, since it automatically buys any protection for your product. Protection is definitely not cheap so it’s good they include it for every device in the upgrade plan.

    I would recommend this to a friend