Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38844 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 38,843 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perks wish I would have known about this a lot sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is well worth the price. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great place for business essentials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV 4K Makes Everything Better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple TV 4K is insanely efficient—everything loads smoother, feels faster, and pairs perfectly with all my Apple devices. It makes my TCL QM7K look even better with crisp colors and flawless motion. Easily one of the best upgrades I’ve added to my setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership pays for itself!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a great experience with my Best Buy membership! The exclusive deals and early access to sales have saved me both time and money, especially during the holidays. I also really appreciate the free shipping and extended return windows — it makes online shopping stress-free. The customer service is always helpful and knowledgeable, both in-store and online. It’s definitely worth the value, and I would recommend the membership to anyone who shops electronics or appliances regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program love the monthly deals finally figure it out how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the stuff we bought goes on sale within the first 30 days of the membership we will get the difference back from our purchase. Don't really know anything else that's just what the sales guy told us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very excited with Best Buy membership , I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it has given us such good deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helps me with so so much ! it helps save money !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great! You get a lot with the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this membership and I use it all the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a best buy plus member is very good it gives you great discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I enrolled in Best Buy Plus™, my shopping experience has been nothing short of fantastic. The membership offers an exceptional range of benefits that have exceeded my expectations. Firstly, the free shipping with no minimum purchase has been a game-changer. Whether it's a big-ticket item or a small accessory, I can order with ease, knowing there won't be any extra shipping costs. This has saved me both time and money. The exclusive member-only offers are another highlight. I've enjoyed significant savings on various products, from the latest tech gadgets to everyday essentials. These deals often come just when I need them, making the membership feel personalized and valuable. What truly sets Best Buy Plus™ apart, however, is the superb customer service. The dedicated phone line for members means I can get assistance quickly and efficiently. The staff are knowledgeable and always willing to go the extra mile to ensure my satisfaction. Additionally, the extended return and exchange windows provide peace of mind, especially when purchasing gifts or high-value items. This flexibility is a testament to Best Buy's commitment to customer satisfaction. Overall, Best Buy Plus™ has provided me with convenience, savings, and exceptional service. It's a membership that pays for itself and one I wholeheartedly recommend to anyone looking to enhance their shopping experience at Best Buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    WORTH the 50 if you shop OFTEN

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Best buy plus only because of its price match features and its member discounts. I ordered mulitiple products and gotten money back bc they would go on sale weeks after! Member picks are also a steal. Got an temperatrue control mug thats normally 120 for 50 bucks because of the member only pick. Definitly worth considering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing it if you have a lot to buy from them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a great deal! Almost.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Potentially a great deal! But I want to see updates on the deals I get with this plan to justify the costs - member only discounts, etc. They don't send out emails enough to push the advantages. Email is cheap! Draw us into the store and show us why we should buy from you. Marketing 101.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the help of a great staff made my purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was great without that my purchase wouldn’t be possible i’m more than likely would’ve gone someplace else without those savings good staff. The young man attended me was great. Help me in each way to get a better price to him A five stars rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pretty good deal if you ship a fair amount

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you make limited purchases of higher dollar items in person, this wouldn't be as great of a deal. However, if you make multiple purchases through their website, it becomes a better deal with saving on shipping. I have only had this for a few months and I have spent most of what I will this year at Best Buy so I do not have a lot of data points to reference. But I'd suggest giving it a try if you plan to order a lot of items through the website / shipping versus in-person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whether or not to get the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have nothing expensive to buy, don't get it. Otherwise the membership pretty much pays for itself. I bought a computer and got $$ back to use on another product. I don't need anything else in this store unless my phone takes a dump. So, I really don't have a use for this plan. Will be ending it when the plan is up. You have to do that, otherwise it will automatically bill you again for the next year.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This membership is a fraud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must be candid about my experience with this membership. Initially, I was misled about the price match policy. The representative assured me that they would match any price from any retailer, regardless of when I purchased the item. However, when I attempted to use this policy, I was informed that only a limited number of stores were eligible for price matches. Furthermore, when I requested a price match for a camera I purchased at Best Buy, I was denied due to the item’s non-returnable status. This contradicts the membership’s promise of unlimited price matches from any retailer or date. Additionally, I have not received the promised two-day shipping service. Instead, I have consistently experienced delays of five days or more for my orders. Furthermore, I have not been able to access exclusive member prices. I strongly advise against enrolling in this membership. The claims made about its benefits are misleading and do not align with my actual experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it actually worth it remains to be seen. Hopefully the stuff I buy lasts

    No, I would not recommend this to a friend