Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40731 reviews
(40,731 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent store buy my PC and it is excellent good price good attention.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership pays for itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Extended return policy, and extra perks
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has great perks. Monthly discounted items to cigar from.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Member Move
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with some very surprising exclusives! I was reluctant to join but glad I’m an insider now! Glad I made the move to become a member
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Quick Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I arrived to pick up my order, no customers were waiting to be served. I was in and out the store in about 1 minute. Even with verifying that I was who I said I was, the process was quick!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Unique experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Numerous advantages of being a member. But the best of them are the discounts on the items. Without a doubt a unique experience
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Customer Service Sold Me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate Jacque that I dealt with was SUPER helpful as well as knowledgeable on products and services. She made my shopping experience great and I was very pleased with my purchases. I would work with her again!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Purchased New Washer & Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logged on to pay my bill. Purchased a New washer and dryer and the service and installation went off without a hitch. Thank you
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when we bought our new vacuum. First of all, it renews automatically every year unless you cancel. Also by purchasing this supposedly if it goes on sale through Best buy then you get the difference back. However, when it's on their website cheaper it's through a third party and they don't honor that as being on Best buy's website. So I would definitely not recommend it to anyone. It's just a waste of money.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thank you for sharing your feedback as a My Best Buy Plus™ member, MichealA! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.
If you need help reviewing your specific membership or understanding how to make the most of it, our social support team is always here to help. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review.
Rated 4 out of 5 stars
Give me more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues regarding supplies purchased in store and online
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
Best Buy is horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sucks as a whole I received a preorder steel case ps5 game and it showed up in the mail damaged smashed case . Not only did it show up smashed customer service was terrible!!!!!!! Couldn’t even get them to refund or replace the game , i spent over 2 hours on the phone and was promised the world. Needless to say as a whole bestbuy really needs to be reconstructed from the ground up!!!!!!!!! Soooo disappointed
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hello, Rhett! We're sad to hear about your experience as a My Best Buy Plus™ member. I know it's important to get the most out of your membership. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and
mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
Bestbuy family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey guys, I’ve been a member for some years now and I can honestly say bestbuy has great customer service & always help me with all that I need. I have no complaints join our family and experience it you will love it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
O
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you denied me from getting a card when i still paid it off
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best store around nj.they have everything we need and the people are always willing to help us and they have good prices
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good way to save money glad i purchased it buy all my electronics from bestbuy never had any issues with service luv geek squad
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of what I like in any store is the customer services and Best Buy has a great one, besides the items are qualities items'
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Very Impressed with the service they provide
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech did everything he said he was going to do very quickly , found problem and resolved it , less than 2 hours had my pc back
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Its decent...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its definitely nothing compared to their former Gamers Club but its a start to getting discounts going again.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. I am very happy with th service. Only thing was I wanted not to renew it and it cancelled the service early
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
dont
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.neveer used it and the charge is every year, not worth the cost.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friend
