Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38848 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 38,848 reviews
  • Rated 5 out of 5 stars

    Worth it 1000%

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is a great membership and totally worth it! I’m happy I got it! And will continue to keep it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best credit cards you could invest in so many different things you could use his card for; laptops, televisions, headphones, gaming, consoles speakers stereo systems. The possibilities are in this. I really appreciate the employees for getting me right and helping me find what I’m missing. You will not regret opening an account with Best Buy.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you very much for your good products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having joined this Best Buy family has been the best thing I've done, they offer me the best items

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why membership?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this membership since January 6, 2026. Yes, there are discounts when making purchases. But I do not need to make purchases. The membership covers services and merchandise and extras that I am not interested in.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Many deals will change over time and some may be a great fit and others may not. You can surely let us know if you have any concerns with your benefits or check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us on any of our social media profiles if you need support Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gave me some extra return time on an expensive item. I really appreciated the extended service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy store.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good luck with everything. I've bought at that store and will continue shopping there when I need appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfaction took more effort than it should have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to learn that I earned credits from the thousands of dollars spent recently at your Buford, GA, Location as a member. However, a laptop arrived that appeared to have been repaired we used those credits at the store. It seems the one being advertised was not in stock and had to be delivered. The laptop was exchanged for a new one that was suddenly in inventory the days that followed. But that took additional valuable time. It remains unclear why we weren't asked if we wanted a rebuilt laptop, and how a new one was suddenly in stock through a different store representative. Do better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unknown

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I have not had the opportunity to use this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had such a pleasant experience while purchasing my husbands birthday gift.. Max new exactly what he was talking about.. he was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best place for you get deals everydays and the attention in every corner of the store is ready for you dont hesitate to come and shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it even if your not here all the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually has came in handy so many times while shopping here and I am an 5-10 times a year customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being able to have a longer return

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that, you can use it anytime at any store and that it lasts a full year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont pass up on this if you were offered one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal to be able to return electronics up to 2 months after purchase. The fee for membership is basically free after BB gives you the gift certificate. During the membership, BB also gives additional gift certificates and combined together will exceed your membership fee. If you like to shop at BB regularly, I don't see why you would skip this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good memberships

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good membership i got that before the Black Friday and i bought laptop and the price dropped after one month and half i called Best Buy they matching the price and refunded for me because i have a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the excellent service; I am very satisfied service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A VIP Experience That Truly Pays Off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I signed up for Best Buy Plus—it makes shopping so much easier and totally worth it. The exclusive deals, free shipping, and extra perks give me peace of mind that I’m getting the best value without any extra hassle. It feels like a VIP experience every time I shop, and I love knowing I’m saving money while also getting top-notch service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s well worth the investment!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the yearly cost this program is AWESOME. I purchased a laptop but was able to catch it at $100.00 dollars cheaper with in the 60days of extended time for return or the price being lower than the original purchase price. Thanks Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this membership while buying a new laptop less than a month ago. I already received the 1st $10 rewards certificate, plus a $50 rewards certificate for the purchase of the laptop. So I've already got my money's worth! I also like the special deals that are offered with this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment to help protect yourself. Even when you don’t think you will need it I promise you will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perks on Deck!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used My Best Buy Plus™ yet, but I’m already impressed by the perks. The exclusive deals, member savings, and added convenience make it feel like a great investment from the start. I’m excited to dive in and take advantage of everything it offers!

    I would recommend this to a friend