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Customer reviews

Rating 4.2 out of 5 stars with 40918 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 40,918 reviews
  • Rated 5 out of 5 stars

    Celular galaxy s 24

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good phone in all durable sturdy and has all the features I look for in a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service, and fast,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the customer survice that I received today at Orem parkway with Sam. I like that you got and, we looking for…, I like that the price was good, and more than anything I like the customer service, they had answers to my questions, time matters to me and everything was right and time with finding the right products and answering all my all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice I’ve made!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really comes in handy because not only do it keep you up to date with all cool new and old products, sales, but most of all it helps you save money while gaining rewards at the same time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because I can get an access to discounts.. thank you for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I joined this program when I made a rather large purchase for a TV and sound system. A short while later four of the products I purchased went on sale. Went to Best Buy and they cheerfully credited me the difference because of the club membership resulting in a return of the membership cost by a factor of 20 times. Obviously, I am very pleased with my decision to join.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this laptop, one of the best laptops I ever used would recommend this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Communications issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest gripe with Best Buy is that the customer can’t call the store or the sales person. This makes often very essential direct communications impossible, unless the sales person shares personal mobile #.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Value if You’re a Frequent Best Buy Shopper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership offers good value if you shop at Best Buy often. Free shipping and exclusive deals save both money and time, and early access to sales is a nice bonus. Customer service has also been responsive. That said, the benefits feel a little limited compared to the Total plan. For example, extended returns and added protection would make the Plus tier more compelling. Overall, it’s a solid membership for regular shoppers, but upgrading might make sense if you want the full range of perks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased along with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer with the help of my son and the membership was purchased at the same time. I am not sure how often I will use it due to being older but it is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Treat us like gold.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member plus should give us better pricing on electronics and tv. I’m a member plus and people that don’t have it getting the same price. When things go on sale with should get a better deal then the nexts. Beside that. I have no problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me money.......................... . ..mmmm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really able to use Best Buy Plus features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, most of the time it's a great feature as we get longer times to review items, and return windows. I was trying to purchase a Video card recently and each time I was lucky enough to get one in my Card they would charge my Credit Card, then 5 minutes later Cancel the order. This happened like 5 times. I called customer service and was told that was nothing I could do but to keep trying. Telling me to use a different Card or some other means. I believe they were treating me like some Auto Buy Bot for those GPU's even though I was a real person with a Plus membership and calling them on the phone. Needless to say, I had to purchase the GPU from Amazon instead. Also tried to purchase A TV and same problem, Warranty was $500 to extend but Samsung provided a free extended 4-year warranty, so again did not purchase from Best Buy. So this year, I have not used my Plus membership due to not being able to purchase anything without the orders being canceled. I may let it lapse this year, and if I need another high-dollar Item, repurchase.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review of your My Best Buy Plus membership. We're sorry to hear you haven't quite been able to take advantage of your membership benefits. For support with your questions or concerns, feel free to give us a call at (888) BEST-BUY or (888) 237-8289. You can also connect with us on on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good membership with great perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the membership that would save me almost 300 dollars. Then after getting it I see a ton more discount on other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clerk showed me exactly what I needed. Works great!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great benefits for the price

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended return period is great, being able to spend time with the items I purchased and find if they’re suited for me gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very grateful I got my Best Buy plus membership for $25. I have been enjoying the 60 day return policy and membership pricing as well and I’m looking forward to utilizing these deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable 8000BTU Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Use in bedroom. Cools quickly and makes for comfort sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy plus membership

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, has great value and good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of working with a superb Best Buy employee whose name I wish I could remember. I purchased the Sonos arc and subwoofer . I was a little hesitant but the employee made me feel safe purchasing the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured feeling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad i enrolled in the membership especially with such a big purchase!

    I would recommend this to a friend