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Customer reviews

Rating 4.2 out of 5 stars with 40809 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 945 Showing 18,881-18,900 of 40,849 reviews
  • Rated 5 out of 5 stars

    We did love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped a lot to receive some discounts. at Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love out Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the membership, not to mention the 4 months free Apple TV, special discounts and new product information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this Best Buy Membership was a great buy, and it protects all of my products that I from best buy without having to buy an extra protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We usualy use Best Buy for our electronic media.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing went great!, Friendly, helpful service. They took the time to set up and explain aspects of our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for electronics for all the house, definitely a good idea to get this membership

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Confirm availability and eliminate the add-ons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our aim was to purchase a new dish washer. Initially, there was no issue. Fast , courteous service and the representative assured us it was to be delivered in three days. We paid for haul-off of the old machine as well, but it seems the pricing for the total essentially required us to "join" a Best buy membership for $50,yr. Well, within a few days we were informed by "someone in the Best Buy chain" that in fact the machine was NOT available nor would it be for pretty much a month. Of course, it is impossible to call the store we made the purchase at and speak directly to the rep we had worked with. One is forced to call some Best Buy center, and while the folks there are friendly, it just seems as if the entire chain of custody is missing in terms of communication. We found the exact machine we wanted at an appliance dealer in Indianapolis, including free delivery and for less cost overall, when the membership and other add-ons are accounted for. Our main issue is that there seems a significant disconnect between the store-level sales reps and the supply chain of command. In addition, we aren't thrilled by the little additional charge items that apparently are part of the sales transaction. BOttom line: we cancelled the entire order, which thankfully went through with out a problem.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We are saddened to hear that you are unhappy with the support experience you received through your My Best Buy Plus™ membership while purchasing a new dishwasher. We would love to connect you with a specialist and work to review these concerns in depth. Please feel free to contact our team by sending us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), Instagram (https://instagram.com/BestBuy). Be sure you refer to your "My Best Buy Review" in your message. BBY-ExBrand_Totaltech

  • Rated 3 out of 5 stars

    Not the Best Buy I love anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one helped me so I sold it to myself and I did a really good job! The display was very informative and the man on checkout was personable and checked to see if my BB plus membership saved me any money. It didn’t

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    unclear value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the membership because it made something (delivery?) cheaper with a recent appliance purchase. Other than that, I really don't know what the membership buys me, beyond a bunch of emails. I'm not a frequent shopper at Best Buy, so I don't see any other advantages to this membership.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Purchase went smoothly, and Caleb (salesperson) explained every detail! He was extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value and rewards help me save for the next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shoz ear phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy on the ears , not in the ears, best buy i made yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be a member today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with my Best But Plus membership, which comes with amazing deals, two days of shopping, and same-day pickup. I have been a member for a while and I renewed without hesitation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving the Membership Club

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the membership so many options available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth every penny and then some!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has great value- especially with $50 gift card offer so basically was free for year- no brainer on that one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough I’m about how much I love this membership. Highly recommended. Especially handy for the holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has real value. I already got my money back already and products after discount are cheaper than amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++ for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately saved money on purchases and set myself up for future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great would buy again this allowed me to return a compter almost a month later but kinda wish i didnt but still a great buy also i am pretty sure it gives you discounts when you buy stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing store can’t wait to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an amazing experience all the workers were excellent in helping me choose my products will come back everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get an Apple Watch and they did a great job explaining how it worked and it was shipped to me on time

    I would recommend this to a friend