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Customer reviews

Rating 4.2 out of 5 stars with 40918 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 969 Showing 19,361-19,380 of 40,918 reviews
  • Rated 5 out of 5 stars

    Love my membership and excited about the perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited about the discount opportunities that are afforded to members as well as access to Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s computer broke after he had it 2 months. He uses it for college, so he needed to have it fixed quickly. The staff was very helpful and patient, and helped us work towards a resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership you will have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it! I have had a number of purchases since joining and it has paid for itself many times over! I wouldn’t buy anything from Best Buy without it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see value in this program. Member savings is nice. I’ve bought a few larger and more expensive items with the membership that has saved me way more than it cost to join.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the benefits of the Total Membership

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly this membership is a must have if you buy a lot in BestBuy or st the very least make 2 big putchases a year the free protection plan and having the service of GeekSquad helps a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the good offers, and the opportunity to pay-off the card within the offer time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is always the Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always enjoyed everthing Best Buy has helped us with. From purchasing assistance, pick up at the store help and fantastic delivery service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for saving money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me a lot of money and you get very good deals I would recommend signing up as this will save you hundreds if not thousands of dollars when buying new tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership and I think everyone should have it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pleaser enter a title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a chance to win a gift card. I'm tapping on a phone. I hate that bc a keyboard is easier. I've had this membership before. It offers 60 day returns. To me, that's its only appeal.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback with us. I can understand how using a phone instead of a keyboard can be frustrating, and I appreciate you taking the time to let us know about your experience. It’s clear that the 60-day return policy is a highlight of the membership for you, but I’d love to learn more about how we can improve your experience overall and ensure the membership offers more value for you.

      If you’d like, please connect with us through a private message on one of our social media platforms, as I’d be happy to see if there is anything we can do to help. In your message, kindly include your full name, phone number, and email, and mention that this is in regard to your My Best Buy review. Our support team would love the opportunity to assist you further. You can reach us on Facebook at http://facebook.com/BestBuy, Twitter/X at http://Twitter.com/BestBuySupport, or Instagram at http://instagram.com/Bestbuy.

      We look forward to hearing from you and helping in any way we can. Thank you again for your feedback. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Basically paid for itself, I got 50$ off a purchase with the addition of best buy plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great saves money.best buy workers always willing to help in any questions buyers have.memberships is great you get a new item or store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan membership is great for setting your home with the best deals on the best electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MR. BEST BUY CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it save my money in the long run. Plus 60 days extended return or exchange items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to the membership, but so far it seems like a good deal, and it seems to be saving me money on my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value you get so many discount throughout the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value my first order I saved hundreds of dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. The benefits are worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind at an affordable price. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership with quite good discounts and advantages!

    I would recommend this to a friend