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Customer reviews

Rating 4.2 out of 5 stars with 40940 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 994 Showing 19,861-19,880 of 40,940 reviews
  • Rated 3 out of 5 stars

    Membership?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know I had a membership. Please help me understand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy take care of their customers.Always a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seeing a member gives you unique advantages I love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to access more services is incredible, I recommend that you become a member

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    member price ok but never keep promise, no complaint system in place, it took a month for my money to come back to my credit card after cancelling an order because BB did not keep delivery date promise

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The VALUE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership gave me access which made purchasing my tv well before Black Friday at a great price. I got a new laptop and other appliances for my new place for much cheaper as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good membership, it gives you deals an change to match the price of the products you buy since you have more time to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memebership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good subscription, used for like a year and very useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its allowed me to enjoy tech at a more comfy price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really value the tech support and overall a great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if it saves you money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i got the membership it saved me a significant amount of money. When i bought something else, I was unable to use the membership to reduce the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy Membership pays for itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having my best buy membership which provides discounts on my purchases and advance notice of promotions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it if you buy a lot of electronics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up once purchased and applied to existing account seamlessly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman didn’t really explain what I was signing up for but I’m glad I did because I’ve saved a lot so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a paid membership. It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership plans Best Buy offers are very nice. The price is reasonable and you get added perks with a paid membership. If you want to get special discounts and member only events and specials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership which I have make me able to enjoy the offers that you offfer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the support yet so really can't give a rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big tech spender or the casual cool stuff lover, this membership benefits both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the membership fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The member ship enables me to take advantage of special pricing and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy it always offers the best deals and additional discounts etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was not given a receipt, because they had some problem printing it. however, i was told no problem as it would go to my email address. after giving them my new cell phone number and email addrsss, i NEVER got a receipt. I will be returning everything and not shopping here again

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello TedC, we’re really sorry to hear about the trouble with your receipt, that would be incredibly frustrating for anyone, especially after being told it would arrive without an issue. Your purchases should show up in your BestBuy.com account if the correct email or phone number was added, but if something didn’t link properly, our social media team can help track it down or get a copy sent to you so returning items isn’t a hassle. Please reach out to them on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention that it’s in response to your My Best Buy review, we're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    I use it to buy items i cant afford to pay at once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Financing option makes it exceedingly convenient for affordability

    I would recommend this to a friend