Customer Ratings & Reviews

I love the idea of paying $50 a year for potentially $50 or more in savings in items. I’m already buying I purchased a TV and if it goes on sale then I can recoup that savings at any time. Excellent idea love it highly recommend.

My Best Buy Plus membership has been one of the smartest upgrades for our family’s tech needs. The free 2‑day shipping and exclusive member pricing have already saved us time and money, especially with all the devices my kids use for school. I also appreciate the extended return window—it gives us confidence when trying out new products. Best Buy Plus delivers excellent value, convenience, and peace of mind. Highly recommended for families who rely on technology every day.

So far this has been helpful in providing discounts and incentives that helped me replace an old tablet and phone with new models that were right for my uses. The people working in the store are always super busy when I am at the store, but they seem to work very hard and are very friendly and helpful. The store is well-organized.

Pros: Free 2-day shipping on most items. Exclusive member-only deals and early access to sales. Extended return windows, which is a big plus for tech purchases. Access to Geek Squad support for quick assistance. Cons: Limited value if you don’t shop at Best Buy regularly. Some perks, like extended warranties, still cost extra. My Experience: The Best Buy Plus membership is a solid investment if you frequently shop for electronics, gadgets, or appliances. The free 2-day shipping has been a lifesaver for last-minute purchases, and the extended return window provides peace of mind, especially when buying expensive items. The exclusive deals are a nice touch and can easily make up for the $50 annual fee if you time your purchases right. Geek Squad support has also been helpful for troubleshooting small issues with devices. However, if you’re not a regular Best Buy shopper or prefer other retailers, the benefits might not feel as impactful. For me, it’s been worth it—especially during the holiday season when the perks truly shine. Would recommend to tech enthusiasts or anyone who loves snagging deals on electronics!

So glad the store rep advised me about this membership. The price matching is amazing. I bought a laptop last month, and the price dropped by over $180, and I was refunded the difference. Scored a great deal! Definitely recommend the membership if you are a frequent Best Buy shopper.

I was originally skeptical about purchasing the My Best Buy Plus membership. I thought that it was just another money-making venture for Best Buy and had no real value. Boy, was I ever wrong. A couple of weeks after I purchased this membership, I was in the store to buy a new Blu-Ray player. To my surprise, the clerk informed me that the price on a couple of items that I had previously purchased had been reduced and that I now had a refund of the difference available. After calculating the difference my refund came to almost $300.00. Needless to say, that refund more than paid for the cost of the Best Buy Plus membership.

Most memberships aren't very good because you really have to spend a lot of money for it to be worth it, Best buy is different. The savings and value you get from being a member starts the first day with the first purchase, and best of all you don't have to spend a lot!

Just know found the reward card after it disappearing paid 2000.00 for all of it round 2009 took out receipts and stuff so I could got to collage just found it and it has been stolen again

The Best Buy Membership Card offers a range of benefits tailored for tech enthusiasts and frequent shoppers. Members enjoy exclusive deals, early access to sales events, and reward points for every purchase, which can be redeemed for future discounts. The card also provides free shipping on online orders, making it convenient for those who prefer shopping from home. One standout feature is the extended return window, offering more flexibility compared to standard purchases. Additionally, members may receive special financing options on big-ticket items, which can be helpful for managing larger expenses. However, the membership comes with an annual fee, which may not be cost-effective for occasional shoppers. Some users may find that the perks are maximized only if they shop frequently or make high-value purchases. Overall, the Best Buy Membership Card is a valuable option for loyal customers who regularly buy electronics and appliances. Its benefits can easily outweigh the cost if used strategically.

Was told and informed about the benefits of the membership as well as how it could help me out later down the road if I had any issues

The My Best Buy Plus™ membership has been a solid value so far. The member-exclusive pricing and extended return window alone make it worthwhile, especially if you shop at Best Buy regularly. I like having early access to deals and not feeling rushed with returns if something doesn’t work out. The perks are straightforward and actually useful, not just filler benefits. Overall, it’s a good upgrade for frequent Best Buy shoppers and pays for itself pretty quickly.

The salespeople, installers and the Geek Squad who installed and set up my new TV and dishwasher were top class. The salespeople, Eric and Michael, were top class. They told us the pros and cons of the products we were looking at and explained everything in detail. They told us what options were available, but there was no pressure to purchase anything. They made great suggestions and demonstrated what the suggestions would do for us. I give Eric and Michael an A+, and I would recommend them to anyone who is interested in purchasing a TV or an appliance. Michael and Eric had very detailed knowledge of the products in their respective areas.

If you're an avid tech enthusiast or a frequent shopper at Best Buy, their membership program is a must-have. Best Buy's membership program offers a plethora of benefits that make it a worthwhile investment for those who want to elevate their shopping experience. After personally using the service for the past year, I can confidently say that it has exceeded my expectations in several key areas. Exclusive Discounts and Offers: Best Buy Membership provides access to exclusive discounts and offers on a wide range of products, from electronics to appliances. The savings you can accumulate through these exclusive deals can easily outweigh the cost of the membership itself. Whether you're shopping for the latest gadgets or household essentials, these discounts can make a significant difference in your budget. Free Shipping and Same-Day Delivery: One of the standout features of Best Buy's membership is the free shipping and same-day delivery option. As a member, you can enjoy the convenience of having your online orders delivered to your doorstep with no additional shipping fees. For urgent tech needs or last-minute gift shopping, the same-day delivery service is a game-changer. Extended Return Window: Best Buy's membership extends the return window for most products, giving you ample time to test out your purchases and ensuring you're fully satisfied. This policy provides peace of mind and is especially beneficial when dealing with high-value electronics and appliances. Tech Support and 24/7 Customer Service: Tech enthusiasts will appreciate the access to specialized tech support and the 24/7 customer service hotline. Whether you're seeking advice on setting up a new device or troubleshooting a problem, the experts at Best Buy are there to assist you, ensuring that your tech-related issues are promptly resolved. Reward Points and Certificates: Best Buy membership allows you to earn reward points with every purchase. These points can be redeemed for certificates that further reduce the cost of future purchases. It's a fantastic incentive for loyal customers, as it essentially provides a discount on top of the exclusive member offers. Early Access to Sales and Events: Another perk of the membership is early access to sales and events. This is a great advantage during Black Friday and other major sales events when popular items tend to sell out quickly. With early access, you can secure the best deals before they're gone. In summary, the Best Buy Membership is a fantastic investment for individuals who frequently shop for electronics, appliances, and gadgets. The array of benefits it offers, including exclusive discounts, free shipping, extended returns, tech support, and more, make it a standout choice for tech-savvy consumers. The convenience and cost savings make it a must-have for anyone looking to enhance their shopping experience at Best Buy. After a year of use, I can confidently say that it's been a valuable addition to my shopping routine, and I highly recommend it to others.

My Best Buy Plus membership has already paid for itself. The exclusive discounts, extended return window, and special pricing make shopping at Best Buy even better—especially for electronics and accessories. I’ve saved money on multiple purchases just from member pricing alone. It’s especially useful if you shop at Best Buy regularly or make larger tech purchases throughout the year. The added convenience and savings make this membership worth it. Definitely a good investment for frequent Best Buy customers.

I am very satisfied with Best Buy. The sellers always provide clear, helpful information, and every time I’ve shopped there, I’ve had a great experience. Everything I’ve bought so far has worked perfectly, and I appreciate the professionalism and customer service. It’s become one of the stores I trust the most.

I’m really glad I signed up for the My Best Buy Plus membership. I actually learned about it from a Best Buy employee who took the time to explain the program and all of its benefits to me. I really appreciated that, because it made me realize how much value it could bring, and I signed up right away. Since then, I’ve already noticed how much easier shopping has become. The member prices and discounts save me money, and the free shipping and more flexible return options make the whole process much more convenient. The included Geek Squad support is also a huge bonus, because it gives me peace of mind whenever I buy new electronics. I think this membership is especially worth it for anyone who shops at Best Buy a few times a year or more. It’s already paid for itself in my case, and I feel like I get extra value every time I shop. Between the helpful staff recommendation and the ongoing perks, I’m very happy with the membership overall.

This membership has come in handy so many times. I work in the field of tech, and sometimes a computer or piece of hardware can show true issues after a couple weeks. With Best Buys’ service, you can schedule a consult for a diagnostic. They also give you up to 60 days to see if the product is the right one for you. It’s worth the one time charge each year!

It was a good membership to purchase initally, because it basically paid for itself with the introductory award certificate I received. I've made two major purchases in the the first 2 months, so time till tell. My only reason for a 4 stars is that is really hard to reach anyone via phone support, some have been good and others not so good. My first presale support was great, then the next several times I had long hold times and had difficutly understanding the representatives. You cannot reach anyone at your local stores anymore. We'll see how this year goes with Best Buy support if I will continues. I dislike that fact that I am unable to reach the people at the store I worked with on my purchases by phone. I have to keep going back to the store to resolve questions I have in regard to my most recent purchases.

I was buying a new PC for my my son. It was $1900 The cashier asked me if I wanted to purchase the membership for 50 bucks which at the time I really didn't want to spend the money but they told me when this PC will go on sale and whatever the sale price is I will get the difference from what I paid and sure enough a week later it went on sale. I got $267 cash back, which was awesome in the long run. This membership is worth it.

If you got plenty of items you plan on scoring for the year, then its' a great purchase. Lots of benefits and surprise deals/offers. The ability to price match after 60 days is the win on more expensive items. It will pay for itself. The only negative (and probably have to wait for a class action to make it right), There was one offer, (I still have all the chat scripts and records for) that Best Buy didn't honor. After many supposedly successful and all failed attempts from staff to resolve my problem on a 50 BB certifice for purchasing 150 worth of select games on a Besbt Buy Plus member offer. This was sent up to the credit dept who claimed I have to separate member profiles... In the end still no fix from best buy...just a loop through chat memebrs and the others...wheres my certificate still BB?