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Customer reviews

Rating 4.2 out of 5 stars with 40580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 40,580 reviews
  • Rated 5 out of 5 stars

    LOVE my annual membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is soooo worth it. I make a lot of purchases and it's great for peace of mind to have a protection plan on everything without having to purchace individual plans for each item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uselful membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very helpful membership. It is always nice to buy a product where you know you can return it in 60 days and then over and above you get a lot of discounts throughout the year for the membership.I’m

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth being member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value and getting good protection on the products we purchase from BestBuy. I enjoyed being a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy plus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    29$ is not a bad price!! Hopefully I get some invites to buy Pokemon cards lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bargain For Big Appliance Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joined while I was purchasing a new LG fridge. Paying $50 for the year versus $110 for delivery, install and haul away. Plus, the fridge could go on sale then I’d get a $ back. Also, I may need to save money towards a new modem or router within the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For big purchases, this is a no brainer. For 50 you protect yourself for potentially hundreds and it allows for more swapping freedom in a 60 day window.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GE Dry and washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had GE for years unfortunately when we moved to Virginia last month and we purchased the same washer dryer we have had for years at best buy, the washer was broke twice and the dryer 3 times this time when they brought new2 it seems to be fine so i think they got a bad batch

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member! Having The Geek Squad look into your issues, is supposed to make these types of situations simple. If you need further assistance, our social support team would be happy to take a closer look. Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Mrs. Mattson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I purchased and will be discontinuing soon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung UHD79

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great idea cuz I give you two months to price match the product you buy if anybody else comes up with a better price they match it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the My Best Buy Plus™ membership for a while now, and overall, it's been a good value depending on your shopping habits. The main perks like free 2-day shipping, exclusive member pricing, and extended return windows make a noticeable difference, especially if you shop at Best Buy regularly. One of the most useful benefits for me has been the exclusive access to member-only deals. I've already saved a decent amount on some larger purchases I was planning anyway, which helped justify the annual cost. The extended return window also takes some pressure off when making higher-ticket purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value and very user friendly! Do not leave Best Buy without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has stepped up in a big way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus Membership has proven to be better than any other retailer “club” and decisively so: the best. Specifically, I am not one to return items, and on the rare occasion that I do, the window to return will have closed. This is especially important in electronics, where two weeks can be too short of a period to gauge the quality of your purchase. With that in mind, and considering the cost of electronics, the membership’s accompanying 60 day return policy, limitations few and far between, has given the peace of mind that is so needed in this day and age. And I stress the peace of mind because the return process is seamless, no hassle, and most importantly, friendly. I actually feel like this is a membership rather than some artificial facsimile to further profit margins. Perhaps I am shortsighted, but so far I feel confident about joining and regardless about whether I am indeed myopic, the membership has paid for itself already via purchases that didn’t quite fit my needs but were outside the scope of the non-membership return policy. I am considering upgrading to the next level of membership when the time comes. Great job Best Buy, I am grateful for your endeavors in improving the consumer experience.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gotta love a good return policy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two months return policy is unbeatable! And the cash back promotions are the sweat cherry on top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    J'Auto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure that what get is going to be the item that's going to work for me. Also that what the emp[oyes say is true. I bought a phone that is not everything they said. going to take it back and see what they tell me, then the real answer will be said '

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It drys my cloths up to 30 min faster saving me money on electricity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 100% satisfied with the washing machine—it is a very good appliance, and I do not regret buying it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Plus™ - Yearly Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldn't have to pay for this service just to guarantee the best price on an appliance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Plus Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more exclusive invites for pokemon cards, it gives customers chance to beat the online bots that keep taking all the products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeksalltheway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten to use it but I did use the geek squad for a batter in 2009

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value for Frequent Shoppers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with the My Best Buy Plus membership. The exclusive member pricing has already saved me a good amount on tech purchases, and I love the free 2-day shipping. It’s especially helpful when shopping for gifts or upgrading devices. The Geek Squad support and added protection plans give me peace of mind too. Overall, it’s a great value, and I would absolutely recommend it to anyone who shops at Best Buy often! Would you recommend this membership to a friend? ✅ Yes

    I would recommend this to a friend