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Customer reviews

Rating 4.2 out of 5 stars with 38853 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 38,853 reviews
  • Rated 5 out of 5 stars

    BB Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value when needing to recycle older equipment. Other hidden benefits as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you're a frequent BB customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked about the benefits and it basically came down to the extended return period and some of the special deals. As someone who tends to buy a lot of "cutting edge" tech, it helps to be able to try things out for a little longer to see if it works well and return it if it doesn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and it more than paid for itself when we price matched over $700. It took some time for the workers to get everything correct, but they were so helpful and fulfilled the guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a real value and convenience and the customer service is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with the Best Buy plus membership!,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been more than worth it. I have recived some price matching, was able to breck up a big purchase, and even got 50 dollars in bonus rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been with Best Buy for quite a while, I love them that’s my to go store for electronics tvs ect stuff awesome deals! Let’s not forget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has some great value, very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for a Best Buy membership, and it's already proven to be a worthwhile investment. The membership saved me $50 on my recent purchase, which was a significant discount right off the bat. Here’s how it’s been helpful and what I anticipate for the future: Savings and Discounts: The immediate benefit of saving $50 on my purchase was fantastic. Best Buy often offers exclusive discounts and promotions for members, which can lead to substantial savings over time, especially if you're a frequent shopper or plan to make larger purchases like electronics or appliances. Member-Only Offers: I've already started receiving member-only offers via email, including special sales events and early access to certain products. These offers are tailored to members and often provide better deals compared to regular promotions available to non-members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredible. We love it. I would highly recommend it! The only thing that I didn't like was the continual rescheduling of my delivery, which finally came only after I had to change the specific TV I was getting. This one is actually the next step up from my original ordered TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for save money... a great deal! A lot of things at incredible prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE MY MEMBERSHIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has done me well I’ve been taken care of with excellent customer service and support throughout all my troubles wether it was in person or virtually Best Buy team members have been life savers especially around holidays

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Apple iPad and I’m very happy with my purchase and the customer service at the store the day I bought the iPad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pressured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually have good experiences at Best Buy. I did feel a little pressured into getting the membership though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Zero benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I purchased two sets of Sony headphones and received a discount on one of them them. Returned the headphones, as that one was not meeting my needs. Then purchased a different set of headphones that cost nearly 200 bucks more and received ZERO discount! In other words, I purchased the membership and received ZERO DISCOUNT/BENEFIT on the item that I actually purchased. Talked with several staff members and a manager and they just didn’t get that purchasing a $500 item plus paying the cost of membership (let’s say $100) and NOT receiving the discount that was promised to offset the cost of the “membership” is (=) (equals) 0 (zero)

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello there! We're sad to hear you're not happy with your My Best Buy Plus™ membership. We can definitely understand it being disheartening that one product would qualify for a member discount, while another does not. For future reference full details on your benefits can be found here: https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great you get good value and the customer service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plus membership was affordable. Plus I was able to save money on the purchase of an apple mac air. I would recommend this plan especially when purchasing a products over $500.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garcel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item I received arrived in perfect condition from the store, and I have no complaints about that. I give the delivery team a solid five for expertly placing the stove. However, I want to address one issue: it wasn’t delivered on the expected day, and I didn’t receive any communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuck setting up a project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very helpful when I needed their help on a situation that I couldn’t figure out. I was stuck on the process in getting everything going with the right process to make sure that it was done right so after a phone call they got me up and going on my electronic project.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could return a TV, but I've gotten some good rewards and sales bonuses, so it's definitely worth it if you're going to be shopping like that... I just hope that once I'm settled in my new house I won't be shopping at Best Buy like I have been.

    I would recommend this to a friend