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Customer reviews

Rating 4.2 out of 5 stars with 38856 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 38,856 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    I like

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good. Me like membership. You should too. I think good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this when you purchase at Best Buy prices are always going down and if you catch it on time, you can save money. I saved over $300 for 49 bucks as well worth it. Keep checking your purchase after if the price drops they refund it no need to go to the store. Do everything over the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The membership is beneficial if youre on top of sa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to benefit from the membership you need to be very habitual about checking the app for sales, if there were more benefits for members when it comes to video games like exclusive editions or something it would be more appealing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership, Yet to be Determined if Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the sales associate convince me to purchase this membership. I hope I do not regret it. Yet to be determined if it was worth the purchase. Hoping I can take advantage of the price adjustments this holiday season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually do memberships, but My Best Buy Plus™ has been totally worth it. What I really like is the extended return window. It just makes shopping feel a lot less risky, especially for big tech purchases. And the special pricing they give members? So good. I save on things I was going to buy anyway. If you shop at Best Buy even a few times a year, this pays for itself fast. Totally recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W Best Buy help me get this annual membership in return they were able to accommodate my request to return a product that was past due. I appreciate the offer and this annual membership really work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I just used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has definitely been helpful and appreciated. I feel it's a great advantage and a big benefit with purchases and returns. So I definitely have let friends know about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership was of value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership was of value in receiving a refund when an appliance we purchased was sold for less after our purchase. Receiving the payment was not easy. The agent was confused as to our purchase of three different appliances which was not a bundle purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two day shipping and extended return window

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended return window and faster shipping are the two perks I was most interested in. It's a way better deal than Amazon Prime overall for my use. My one complaint is a lack of an option to explicitly select a carrier. If you are in one of the select few places that don't get mail service, you unfortunately cannot get the guaranteed two day shipping to a PO Box. Sometimes BBY will send via USPS to your physical address instead of UPS. When that happens I have had the package bounce back before I could get to the PO to ask them to look for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase for us. As we were going to make additional purchases this year so we were able to accumulate some points and Best Buy money to put towards are new purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never get these but decided to get this 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never sign up for these but seen I could get 50 off a item with it and I think it was only 40 so I saved money and since I’ve saved maybe 50 on other purchases so it’s a plus in all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wiped hard drive of of hack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this protection due to my system being hacked. Geek Squad cleaned out my computer and safed all my files to a thumb drive to trader to my new computer. Then they will wipe the old computer completely clean so I can sell it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP desktop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this computer. It does anything i may need and a lot of things I did not even know existed. The best part of on this deal was the service. The sales rep. was off the charts “helpful”. He was great in making things understandable for a retired pain in the neck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The initial discount was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership to get a discount on router I was purchasing. I am not sure yet how valuable the membership will be and if I will renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus--Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership affiliation is worth the investment, especially for large appliance or audio-visual support. Knowing access to the Geek Squad is readily available when needed brings great comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable Selection and Exceptional Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a loyal customer of Best Buy for years, and every visit reaffirms why they're my go-to electronics and appliance store. The extensive selection of products, combined with their top-notch customer service, sets them apart from the rest. Whether I'm looking for the latest tech gadgets or reliable home appliances, Best Buy never disappoints. The store is well-organized, making it easy to find what I need. And when I have questions, their knowledgeable staff is always ready to assist, providing insightful recommendations without any pressure to buy. What's even more impressive is their commitment to ensuring customer satisfaction. I recently encountered an issue with a product I purchased, and the returns process was smooth and hassle-free. The staff went above and beyond to resolve my concern, leaving me even more impressed with Best Buy's dedication to their customers. Additionally, their online shopping experience is equally impressive. The website is user-friendly, and the option to pick up items in-store on the same day is incredibly convenient. Overall, Best Buy continues to exceed my expectations with their wide range of products, exceptional customer service, and commitment to quality. They have earned my trust and my business time and time again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is my very best buy !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my OS-10 iMac to this current OS-15 IMac; what an improvement !! Best Buy had the best price and the customer helper was excellent in helping me with his tech expertise for this purchase !! Very please in all aspects with my Best Buy purchase .......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good membership. I got it for my mom incase she didn't like her new tv. So far so good. Bill

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Decor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great membership to have if you like new home decor for home and kitchen. Like microwave, air fryer, PlayStation and other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this membership yearly and it’s excellent if you are a returning customer. I pay month anywhere for $3-7 a month yearly. I would recommend this subscription to anyone. You qualify for discounts and even $5-50 off your purchased.

    I would recommend this to a friend