Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 40710 reviews
(40,710 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Membership with Excellent Benefits
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Plus has been a great value. The member-only discounts, extended return period, and exclusive offers make the membership worth it. I’ve had a positive experience with my purchases and customer service, and the benefits have given me extra peace of mind. I would definitely recommend it to anyone who shops at Best Buy regularly.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Purchase of a new LG 77 inch C5 OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG TV has fantastic picture quality. Because it has so many capabilities and options, it has been somewhat of a challenge to set up; but the performance of the TV makes it worth it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
LOVE this TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 98 inch TCL Smart TV is AWESOME! It's in our Family Room and feels like we are at the movies instead of home. We invited family over to watch the Thunder games and everyone loved the picture quality and the viewing options. The first TV had no picture so we had to wait for a replacement BUT it was well worth it. The install was great and the install technicians did an awesome job. WE are very satisfied!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Solid Value for Frequent Best Buy Shoppers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The free delivery and extended return window alone have already paid for it. It’s convenient not having to think twice about returns, and the discounts on accessories and everyday tech actually show up more often than I expected. If you shop at Best Buy more than a couple times a year, this membership makes sense and feels worth the cost. One thing I’d like added: I’d like to see more consistent member-only pricing across everyday items, not just occasional promos. Even small automatic discounts or credits throughout the year would make the value clearer and easier to track.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Great for picky shoppers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in between a few laptops, and purchased this alongside one of my choices. Ultimately decided to return the device a month or so later and put the full price towards the other device I wanted now that it was on sale. Price watching in the app was very helpful. I do wish previous purchases would automatically refund the difference in $ if they go on sale for cheaper than you purchased, as this was a selling point for the membership that does not work as I expected.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher - Bosch 800 Series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the first use we noticed a very quite dishwasher compared to our previous old Samsung model. I like the 3rd rack but noticed that our taller cups need to move down to the 1st rack. Overall I am very happy with the purchase and looking forward to its use.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Plus Membership saved me money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased a laptop, the sales person suggested I buy the Plus membership. Then weeks after the laptop purchase it went on sale. I contacted BestBuy and since I had the plus membership I was refunded the sale price. Not only did it pay for the membership but I also saved $300 extra. I would recommend the Plus membership if you’re buying big ticket items since the window for a refund is longer than regular.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Plenty of benefits with the yearly membership.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had nothing but a great experience with the Best Buy Plus membership. Extended returns and price match opportunities as well as many deals just for members. I’ve even had Best Buy Employees tell me that the price I’ve gotten some items from a membership deal is lower than employee pricing! There’s no doubt in my mind that I’ll continue to keep this membership and buy products from Best Buy. 10/10 would recommend it to friends and family.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
It’s fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think if you buy from them all the time this might come in handy. But for me I don’t really shop to much with Best Buy. I don’t live to close to one. I had to get this because of the product I wanted. I wasn’t able to opt out. So I really haven’t used it since I got it. Maybe if I buy something again I’ll see more use.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership worth the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a worthwhile program because of the extended protection on price matching for any decreases in the cost of the items within 60 days, the ability to return items within 60 days, and the free shipping of items with extended warranty coverages too.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
GREAT MEMBERSHIP PERKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was upset because I legit walked in the store knew what I wanted and legit sold myself the tv lol but the kid never told me about paying for a best buy membership and I was so angry because its $50 and I am out of work at the moment due to many health issues but then I called and got the app and seen I got some rewards back and also free shipping with the membership so now im super happy cause i pretty much got my money back on the membership cause I got a pretty expensive tv but the perks and the deals of the day are worth it! I already got 5 people to sign up !
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth having
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone who is trying to figure out what kind of computer to get or anything like that or even whatever from Best buy get it it's worth it 60 day return extension and only thing to look out for is when you purchase stuff offline or whatever make sure that it's actually from Best buy and not from someone else otherwise it doesn't really do much
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the old price of $49.99, this membership was worth it. Now, at a discounted $29.99, it’s a no-brainer. Get access to items on members only sales ahead of a regular sale, or the monthly lineup of super discounted items for less than a coffee a month, the membership ends up paying for itself when you add all the discounts you will have earned.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth it on large purchases
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a warranty guy, so extending the return to 60 days gives me enough time to trial the product and make sure it’s working properly. Ended up having to return a PC and would have run out of time if not for the membership. I was also able to price match a product after the purchase and couple weeks later during a Best Buy sale, and got credit towards my account.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Useful Membership with Good Benefits
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has been useful for the added deals and benefits available throughout the year. It can provide good value if you shop at Best Buy regularly, and the member pricing and other extras are easy to use. I have been happy with it overall.
This review is from Best Buy® - My Best Buy Plus™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Perks and Convenience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using a Best Buy membership and overall it’s been a convenient and worthwhile addition for how I shop for electronics. The membership benefits like free 2-day shipping, extended return windows, and access to member-only deals make purchasing and returning items much easier, especially for larger or higher-priced tech. It’s also helpful knowing I have added support options available if I run into issues with a device. The overall experience feels smoother and more flexible compared to shopping without a membership, and it adds value for anyone who regularly buys tech or wants extra convenience and support built into their purchases.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love having this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially hesitant about acquiring this membership, but I am now very pleased with my decision. I purchased a computer in December of 2025, and unfortunately, it ceased functioning just two months later. The membership greatly simplified the exchange process, making it entirely straightforward. I was able to trade it for another one, and I continue to have peace of mind knowing the membership is in place. I will certainly recommend it to everyone!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Great Value and Useful Benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.’m very satisfied with the My Best Buy Plus™ Yearly Membership. The benefits are genuinely useful, especially the extended return period, exclusive member pricing, and special deals throughout the year. It has already saved me time and money on multiple purchases, and the member-only offers make it worthwhile. The program is easy to use, and the benefits are applied automatically at checkout, which is very convenient. Overall, this membership offers excellent value for frequent shoppers and is a smart addition if you regularly shop at Best Buy. Highly recommended.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best Buy Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had best buy plus but so far well worth the investment , as i am receiving multiple incentives to purchase products through best buy, awesome
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best Buy membership review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.⭐⭐⭐⭐⭐ Great Membership and Worth It The Best Buy membership has been a really great experience. It makes shopping there a lot easier and more convenient, and the extra perks definitely add value. Things like the extended return window, exclusive member deals, and access to tech support make a big difference when buying electronics. What I like most is knowing that if I have questions or need help with a device, there’s always support available. It makes the whole experience feel more reliable and customer-focused. Overall, I’m really happy with the membership and would definitely recommend it to anyone who shops at Best Buy and wants extra benefits and peace of mind with their purchases. ⭐⭐⭐⭐⭐
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
