Customer Ratings & Reviews

My Best Buy Plus has been a great value for me. The member pricing alone has saved me money on several purchases, and the free shipping makes ordering a lot easier. I especially like having access to extended return windows and protection plan savings — it gives me peace of mind when buying electronics. The benefits are straightforward and actually useful, not just extra features you never touch. The membership has already paid for itself with the discounts and convenience. Overall, it makes shopping at Best Buy smoother, cheaper, and more reliable.

The employee who helped me with my transaction convinced me to become a member to ensure that I was receiving the most savings with my purchase by telling me ways to set up my account to track price history. This resulted in me getting a low price guarantee on an item and made a significant amount of difference for me. This membership allows me to save in more ways than one, and for that I am grateful.

I had a good experience with Best Buy. The service was helpful, the staff was friendly, and everything went smoothly. I am satisfied with my purchase and would recommend Best Buy to others.

Purchased 5yr warranty/membership to get at least 5 years usage from this flat panel tv. Some of the reviews stated that the QLED tv stopped working after a few months usage so I will find out if this happens to me. Hopefully this tv will keep working for at least 10 years! Products are not made as well today compared to the past 10-20 years ago.

So far everything is great. I had a wonderful delivery and set up. I have only had the refrigerator for a couple of weeks and I love it. Lots of space a plenty of just in time for summer.

If you shop at best buy a lol this is definitely a no brainer. You spend 60 upfront, but with all the membership only deals available throughout the store you'll save money more than the cost of the membership. I saved a good chunk of money when me and my girlfriend were both purchasing new laptops for school.

Getting the extra discount was nice but what I liked most was what it did for me after the sale. Was trying to surprise my wife brought her something I thought she would love, I was wrong my membership allowed me to return the item and help me get the correct thing for her. Thank you

I’ve had a great experience with the My Best Buy Plus membership. The member-only pricing alone has saved me money on multiple purchases, and the extended return window gives real peace of mind, especially for bigger electronics. I also appreciate the added convenience of faster support and exclusive deals throughout the year. It feels like a membership that actually delivers value instead of just promises. Overall, I’m very satisfied and glad I signed up.

I’ve had a great experience with the My Best Buy Plus membership. The member-only pricing alone has saved me money on multiple purchases, and the extended return window gives real peace of mind, especially for bigger electronics. I also appreciate the added convenience of faster support and exclusive deals throughout the year. It feels like a membership that actually delivers value instead of just promises. Overall, I’m very satisfied and glad I signed up.

 Value for Frequent Shoppers: Many users appreciate the value that Totaltech brings, particularly those who regularly purchase electronics or appliances.  Convenient Support: The 24/7 tech support feature is frequently praised for its convenience and effectiveness, helping members troubleshoot issues quickly.  Peace of Mind: The extended warranty and protection plans provide peace of mind for members concerned about potential issues with their tech products.

Overall, the My Best Buy Plus membership offers some nice perks like free shipping and exclusive deals, which definitely help if you shop often. However, I wish the discounts were a bit more consistent and that there were more special offers for members. Still, it’s a good option if you buy electronics regularly and want a little extra convenience.

nice to have , where i can compare prices , else where like amazon

The agent gave us excellent advice on both the purchase and the management of the membership. We still need to get involved to find out the full scope, and we hope it meets our expectations, but the service was very good.

Very pleased with this! We live in a rural area approx 2 hr drive from any Best Buy Store. Our TV was starting to go & we were in Erie mid Oct & decided to shop for one. We were going to decide what we wanted & wait til Black Friday to order so we could save a few$'s. Salesman told us about paying $50 for this membership & we could get price matched if items went on sale during the next 60 days! Both the TV & soundbar dropped in price & we actually did get the difference in price applied to our account! No gimmicks - no hard time trying to do this. IMPRESSIVE!!! Paid for itself + $300!

The My Best Buy Plus™ membership has been a fantastic investment — it easily pays for itself if you shop at Best Buy even just a few times a year. Free 2-Day Shipping: One of the biggest perks! No minimum purchase required, and items arrive fast and on time. It’s incredibly convenient, especially for last-minute tech buys or gifts. Exclusive Member Pricing: I’ve already saved a lot thanks to special discounts that aren’t available to non-members. The member-only deals on TVs, laptops, headphones, and even appliances have made a noticeable difference. Extended Return Window: Having 60 days instead of the standard 15 makes a big difference, especially for big purchases. It gives you time to really test things out and return if needed without pressure. Bonus Points & Perks: You still earn rewards points, and occasionally they offer early access to sales and product drops, which is great during the holidays or big sale events. For the price of the membership, the value is excellent. If you shop Best Buy even semi-regularly, My Best Buy Plus™ makes the experience smoother, more flexible, and more rewarding. Highly recommend for tech lovers, deal hunters, or anyone who wants VIP treatment without the premium price tag.

I've been using My Best Buy Plus for a few months now, and overall, it's been a great experience. The free 2-day shipping is super convenient, and I’ve already saved a good amount with the exclusive member discounts. It definitely feels like I’m getting more out of my purchases. The early access to deals is a nice perk, especially during busy shopping seasons. I also appreciate the extended return window—it gives me peace of mind when buying electronics or gifts. The only reason I’m giving 4 stars instead of 5 is that I’d love to see even more member-only deals or some kind of monthly reward. Still, for the price, it’s definitely worth it if you shop at Best Buy regularly.

So far this membership is awesome. I recently purchased a new laptop and learned with the membership, I'm FULLY cover, anything happens, covered. Decide I dont like the color, covered. If my laptop happens to drop in price, then I get that money back. (Example: $1000 laptop, I paid for is now $600, I get $400 back.) The membership helps me constantly.

I was able to return an item that I usually wouldn’tbe able to return. it’s a nice perk.

I recently bought an 86 in tv, im so grateful for the clerk recommending the best but plus membership, not only did it save me money on my TV , but on all future purchases, im a regular customer of best buy, especially at Christmas, and with the wat prices are nowadays, it really helps, my savings can be spent elsewhere,

The memberships is offer great value in rewards and has special perks. One of the amazing perks I’ve learned about the return period being extended from 15 days to 60. Having the extra time help me determined if the products worked for me. Being able to return products and having my account pulled with just my phone number help me stay at eased. Losing a recipient it no longer a problem with the rewards membership. Thank you Best Buy.