Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 38,930 reviews
  • Rated 4 out of 5 stars

    You must be diligent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a risk that worked out for me. You do have to keep watching to see if the price drops during that two month period and mostly from Best Buy. They say they will honor competitors prices and give you a list of 10–15 competitors but each time you do a price match they will find something wrong with the competitors price, ex. third-party vendor. The price on my TV dropped at Best Buy by $100 during the seventh week so it was worth the $50 for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the perks that comes with the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got his dream laptop with the help of the membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Membership is pretty good. I would give it 5 STARS if there were more discounts for members. However the $$ I saved paid for the membership and more. It also includes free shipping.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I will pass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good - cashier was super pushy and insisted that by opting in for the membership it would result in an immediate credit of $25 given the nature and amount of my purchase. That turned to be a lie. It was also indicated by cashier that the item I was buying would likely get on sale and I should be able to claim the difference (I never believed that part, so no harm there), BUT the info was also untrue. Overall, I take issue with the approach of sharing misleading info to get folks to sign up for membership. If I can’t trust folks to be honest why should I prioritize the brand and become a member? Canceling membership as a result of the above.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Worthwhile membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth it so far. I look forward to getting more perks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the membership is worth it. Especially if you are purchasing lots of electronics. However, I do think that the frequency of electronic purchases a little less frequent to sign up for a membership. Perhaps I didn't get the whole gist of what was available.I will say that

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, KevinW! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some great benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you require additional support, or have any questions for us, please reach out to us via social media. Our team would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Kindly mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Use my membership whenever I can.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorable member prices. Staff is always very supportive and looking for my lowest priced options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to have it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of BestBuy and I believe it’s been helpful in lowering prices and has saved me more money overall. However, I don’t always realize how much I am saving in total across many purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never occurred to me how much money I would save acquiring this membership for bestbuy as well as the deals I would be notified of but would highly recommend especially for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our 77" OLED Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a wonderful experience purchasing a 77" OLED Samsung TV. The price was right and included a free install which were were really grateful for. Install techs did a great job and accomplished in 90 minutes what would have taken me all week-end. They had the right tools and spacers which were badly needed. Sales team at Eden Prairie store were great and everything they promised turned out to be spot-on including the $170 in store credit which we used for a new digital watch. For us it was a great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthwhile membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy associates are knowledgeable and helpful. They help with all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a puzzle to us.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad our daughter recommended we get a membership at Best Buy. It is helpful for us, as we need help learning to use our first smart tv purchase, and sound bar. It is all a puzzle to us, but the geeks are helping us fit the pieces together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked for me. Good deals and protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience at BestBuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a desktop at this store and I have to say that the service was excellent. I totally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus™ - Yearly Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus™ - Yearly Membership Gives me so much value like 60 day returns, membership pricing, etc… it is definitely a must have if you are buying anything from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is pennies compared to the savings!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership already saved me $300 on a EUFY Robot vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Join The Club

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy about this. It makes purchasing fun because there are always extra discounts for members. Plus I do like the extra return time you are given in case I have any issues. I see the value in having the membership and will continue to have it yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is on of my favorite store great service. Quality good guarantee best service any problem they they take care of you. I buy my appliances here electronic and computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it for one purchase sometimes if that products savings are greater than the membership price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience with Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a good experience when I go into Best Buy. The workers are very knowledgeable & helpful. My last experience was when I bought my daughter a Ipad. She loves it & it was exactly what she needed for school. Thank you Best Buy

    I would recommend this to a friend